Overview
The Supervisor I – Warehouse oversees the day-to-day warehouse operations by providing leadership, supervision, direction, and support to a team of warehouse associates within their assigned distribution center and shift. This position is responsible for directing receiving, warehousing, and distribution services to ensure materials, equipment, and supplies are provided safely and effectively to support Contec’s goals and objectives.
Responsibilities
Distribution Center Operations
- Leads by motivating, inspiring, and holding team members accountable to consistently meet or exceed departmental productivity, efficiency, safety, environmental and quality goals.
- Fosters effective associate relations by coaching and developing warehouse associates while also addressing issues and responding to their suggestions.
- Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and associate policies and procedures.
- Plans, schedules, and directs work to be performed through assigned Warehouse Leads.
- Monitors work and tracks progress against KPIs to ensure alignment with departmental goals and provides daily briefings to the Logistics Manager.
- Ensures inventory accuracy by coordinating physical counts and reconciling discrepancies within the Enterprise Resource Planning (ERP) system.
- Maintains the physical condition and readiness of the warehouse by coordinating warehouse floor layout changes, equipment inspections, and repair or replacement activities in partnership with the Logistics Manager.
- Identifies and implements cost-saving opportunities to reduce transportation and operating costs while maintaining service and quality standards.
- Coordinates with customers, customer service, suppliers, and transport companies to efficiently process the dispatch of customer orders.
- Drives continuous improvement initiatives by collaborating with the Logistics Manager and Logistics Process Improvement Leader on workflow optimization, process improvements, and adoption of new technologies to enhance efficiency and quality.
Safety, Security and Housekeeping
- Supports Contec’s safety goals by ensuring warehouse associates receive timely and adequate training to perform their job duties safely.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Provides emergency response leadership as needed.
Regulatory Compliance
- Supports Contec’s compliance with federal, state, local warehousing, material handling, and shipping requirements.
- Ensures warehouse associates receive timely and adequate training and enforces adherence to regulatory
Other
- Maintains professional and technical knowledge necessary to perform their role by attending training and educational workshops.
- Participates and works within ISO 9001 quality standards guidelines in accordance with Contec’s quality goals.
Competencies
To be successful in their essential duties, the individual is also expected to have general knowledge of and stay current in developments in the following areas:
Communicates & Listens Effectively: Is effective in a variety of communication settings and has the ability to adjust to fit the audience and the message. Attentively listens to others and has the patience to hear people out.
Develops Talent: Developing people, through coaching and feedback, to meet both their career goals and the organization's goals.
Problem Solving: Asking the right questions to accurately analyze situations to uncover root causes to difficult problems. Acquires data from multiple and diverse sources when solving problems.
Process Management: Knowing how to organize people and activities to create an efficient workflow.
Approachability: Is easy to approach and puts the extra effort to put others at ease.
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Fosters an open dialogue and collaboration among the team.
Managing Direct Reports: Ability to coach, develop, manage, and provide feedback on performance, both positive and negative, to direct reports.
Supports Core Values: Able to demonstrate support and adherence to Contec’s core values: respect for others, doing “whatever it takes” within Contec’s core values, vision, and strategic direction, exhibiting integrity, having a tolerance for risk, understanding there is life outside of work, and enjoying the ride.
Qualifications/Requirements
Bachelor’s degree (B.A., B.S.) from four-year College or University Business Administration, Management, Transportation, Logistics, or related field; three (3) to five (5) years related experience and/or training in warehouse and/or manufacturing operations; or equivalent combination of education and experience.
- Proven experience in warehouse management, international shipping and receiving, import/export clearance requirements and familiarity with logistics procedures is required.
- Experience working within large-scale ERP systems and proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) is also required.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the associate is regularly required to sit and talk or hear. The associate is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those that an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to work in warehouse and production environments where they will occasionally be exposed to wet and/or humid conditions, moving mechanical parts, high and precarious places, fumes or airborne particles, and toxic or caustic chemicals. The noise level in these environments will be moderate to loud.
The associate will often work in an office environment using a laptop computer, telephone, and copier/printer. The noise level will be low to moderate. Normal office conditions and requirements will include traveling throughout the manufacturing area, frequent overtime, and occasional off-site travel.
