Asst. Manager - Scientific & Healthcare Refrigeration

Liebherr • Full-time • Mumbai Metropolitan Region, IN • 2w ago

Location: Mumbai/Delhi

Job summary:
Responsible for :

Management and development of key accounts in Scientific & Healthcare segments (laboratories, pharmaceuticals, hospitals, research institutions)
Driving sales growth, customer acquisition, and market expansion for healthcare refrigeration products
Handling techno-commercial discussions, tendering, and customer relationship management
Coordination with internal teams for product positioning, service delivery, and customer satisfaction
Ensuring alignment with organizational sales strategy and compliance standards

Responsibilities:

Manage and develop key accounts within Scientific & Healthcare segments
Identify new business opportunities and expand market presence
Achieve defined sales targets (revenue, margin, and volume)
Execute sales strategies aligned with company objectives
Handle tendering processes including preparation of techno-commercial offers
Conduct customer meetings, presentations, and technical discussions
Coordinate with internal departments (service, logistics, product management)
Ensure adherence to pricing guidelines, company policies, and compliance standards
Monitor market trends, competitor activities, and customer requirements
Participate in exhibitions, conferences, and industry networking events

Roles:

Develop and maintain strong customer relationships with key stakeholders
Drive customer acquisition and retention strategies
Provide technical consultation to customers for product selection and application
Negotiate contracts, pricing, and commercial terms
Coordinate with service teams to ensure high customer satisfaction
Support product customization and solution-based selling
Maintain CRM data and sales reporting
Ensure timely order closure, invoicing, and payment follow-ups
Collaborate with marketing for campaigns and brand visibility initiatives
Support internal teams with market intelligence and customer feedback

Basic Education And Experience

Bachelor’s degree in pharmacy/ engineering / Life Sciences / Refrigeration Technology
MBA (Sales/Marketing) preferred
8–12 years of experience in B2B sales (preferably healthcare, lab equipment, or pharmaceutical product)

Competency and skill

Strong leadership and customer management skills
Excellent communication and negotiation skills
Technical understanding of refrigeration / healthcare equipment
Knowledge of sales processes, tendering, and key account management
Proficiency in CRM systems and MS Office
Analytical thinking and problem-solving ability
Ability to work cross-functionally and manage stakeholders

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