Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.
With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.
Direct Manager: Service Manager
Responsibilities
- Sales Operations & Support: Coordinate and support daily sales-related activities to ensure a seamless workflow between the sales team and customers.
- Order Management: Lead the end-to-end order processing cycle, including accurately entering Purchase Orders into the Business Central (BC) System and generating Order Confirmations.
- Financial Coordination: Issue Proforma Invoices and Order Confirmations to clients; proactively manage and follow up on outstanding payments to ensure healthy cash flow.
- Inventory & Stock Control: Monitor and manage inventory levels, conduct regular stock-takes, and provide real-time updates on stock availability to the sales team.
- Logistics & Distribution: Partner with logistics teams to coordinate the timely shipment and delivery of goods to end-customers and global partners.
- Reporting & Analytics: Generate comprehensive weekly and monthly reports on Purchase Orders and sales performance to support data-driven decision-making.
- Administrative Excellence: Deliver high-quality administrative support with a focus on organizational efficiency and clear cross-functional communication.
- General Support: Execute additional tasks and special projects as assigned by management to support evolving business needs.
Key Requirements:
- Bachelor’s degree in economics or engineering, preferably with a specialization in Service.
- 1-3 years of experience in similar role.
- Good communication skills in spoken and written English .
- Candidates with experience in handling paperwork and ensuring customer satisfaction are preferred.
- Positive attitude and demonstrate responsibility.
- Understanding of production and service/sales techniques, including production processes and sales analysis.
- Able to work effectively under pressure.
