With direct supervision of a manager, the Coordinator, Benefits and Leaves assists employees with understanding and completing their Benefits Enrollment in Workday and responds to various employee questions using Workday Help. Additionally, the Benefits Coordinator is responsible for responding to Benefit vendor’s file verifications on a weekly basis.
Primary Accountabilities:
Administrative (70%)
- Administer various employee benefit programs for US and Canada, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), tuition reimbursement and wellness.
- Assist employees with health, dental, life and other related benefit issues.
- Respond to employee requests and maintain records in accordance with Workday processes and procedures to ensure enrollment data and premium deductions are accurate.
- Responsible for maintaining documents on our communication platforms including but not limited to Benefit Brochures and Employee Communications.
- Efficiently managing Workday Inbox tasks by reviewing and approving changes to benefits including live events, annual enrollment, QMCSOs, and life claims, acts as the first level of escalation for employee questions or issues.
- Responsible for keeping new hire orientation and materials up to date, including the recorded presentation.
- Provide support on all compliance activities related to retirement and health and welfare plans. This includes plan audits and legal filings such as 5500s, Medicare D, ACA, PCORI and Annual Notices
- Develop working knowledge of associate total rewards programs, such as bonus plans, group health, flexible spending accounts, 401(k), and wellness.
- Work with confidential data regarding benefits and compensation to provide administrative support to the benefits team.
- Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.
- Assist in the administration of ADAAA requests, light duty and return to work by closely working with Administrator, Benefits and Leave.
Operational (30%)
Respond to internal inquiries via telephone calls, voicemails, emails, and Workday Help
Perform special projects and other duties as assigned by management
Assist in obtaining statistics and information in the renewal process of any health, life and retirement plans that benefit the company.
Assist in completing benefits reporting requirements.
Coordinate the development and implementation of the department SOPs
Required Qualifications:
- College Degree
- 1-2 years of experience in employee benefits administration; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position
- Knowledge of employee benefits and applicable laws
- Proficient with Microsoft Office Suite, especially Excel or similar software.
- Ability to speak Spanish, highly desired
Individual Competencies:
Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information and achieve results.
Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
Integrity: Gains the trust of others by taking responsibility for your own actions and telling the truth.
Adaptable:Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
Collaboration:Works collaboratively with others to achieve group goals and objectives.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to 15 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of agile, dynamic execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
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We are an Equal Opportunity Employer, including disability/vets.
