The QA Department is a dynamic powerhouse within the Technology division, charged with ensuring top-tier software performance and setting the gold standard for quality across the department. Our team doesn't just test—we shape the future of our products by crafting innovative testing strategies, establishing robust quality processes, and ensuring that excellence is woven into every line of code.
As a key player in this mission, you will have the opportunity to drive the next level of quality in your assigned product areas. Operating with independence and initiative, you'll take ownership of all test-related functions throughout the project lifecycle, guaranteeing that each release meets the highest standards. But that’s not all! You’ll also be at the forefront of training and empowering the team by sharing your expertise on testing techniques, process design, cutting-edge toolsets, and actionable metrics.
In this role, you're not just a tester—you're a quality champion who actively elevates every product you touch.
What you'll do:
- Define comprehensive, reusable test plans for software. Assemble test data and conditions to fully validate test plans.
- Work with teams to understand product requirements and technical specifications. Use knowledge of common failures and faults to create comprehensive test plans.
- Execute and document results of test plans and identify deviations from requirements.
- Identify and document expected results and behaviors from execution of plans and communicate results with programming and engineering staff.
- Provide assistance for investigation and resolution of reported application and system issues.
- Participates in the design phase of software development to gain an understanding of the testing requirements for each release of the system.
- Identify and execute appropriate regression test cases and ensure new changes haven’t adversely affected the performance of other interrelated components.
- Update existing test plans to meet new software and hardware features and components.
- Accurately estimate the time it will take to complete tasks.
- Travel to US Customer sites for testing and maintenance for up to two weeks at a time will be required.
- Performs other duties as assigned by immediate manager or management team.
- Occasionally presents new features, functionality and defect fixes to internal and external stakeholders
- Ability to travel up to 50%
- On-Call Support will be occasionally Required
Who you are:
- Associate’s degree with a focus in Computer Information Systems or equivalent work experience.
- 2-4 years of previous work experience in Software Support, Product Design, Software Testing, Training, or previous work experience preferably in the Pharmaceutical Industry with an understanding of pharmacy workflows and terminology.
- Experience with Microsoft OS and SQL Server; previous work experience in the software industry; testing experience and solid troubleshooting skills
- Ability to take ownership of assigned tasks
- Strong communication skills (both verbal and written) and interpersonal skills, including being a good listener
- Experience writing technical documentation
- Solid time management and prioritization skills
- Project and goal oriented
- Approachable, possess a positive attitude and readily accepting of change
- Strong work habits and work ethic
- Good presentation skills
- Exhibits behaviors which exemplify iA’s Core Values
Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.
Compensation:
The estimated base annual salary range for this position is $62,069.00 to $94,453.00, though a candidate's base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.
What are the perks?
- Generous time off policy that allows you to put your family first
- Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
- Competitive benefits, salary, and talent development opportunities
- Commitment to professional development and working for a company where your voice is heard.
More about iA:
iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy. For more information, visit iARx.com.
Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.
Our Products:
- Software
- Modular Hardware
- Sophisticated Counting and Collation Devices
Our Core Values:
- Solutions Driven
- Customer Centric
- Championing Diversity
- Empowering Ownership
- Trust Daringly
To learn more about iA’s product, people and culture visit us at iARx.com OR check us out on LinkedIn, Facebook, X or YouTube!
iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
