Our Warehouse Technician II - Shipping Center plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include completing inventory replenishments and shipping processes utilizing manual and automated technology. The technician plays a crucial role in ensuring that inventory is correctly stocked and labeled, ensuring the accurate and timely shipment of compounded pharmaceutical products directly to customers. This position involves receiving, preparing, packaging, and managing inventory of pharmaceutical products, utilizing carrier shipping systems, maintaining shipping records, and ensuring compliance with regulatory standards. The Controlled Substance Warehouse Technician collaborates with the customer service team to address shipping-related issues and contribute to continuous improvement initiatives aimed at optimizing shipping processes and enhancing operational efficiency. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
This is a full-time role, working Monday through Friday. This is a set, consistent schedule with minimum overtime requirements and based on site in our Phoenix, AZ location. This is a safety sensitive position that may be subject to random drug testing, in accordance with applicable laws.
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What The Controlled Substance Warehouse Technician Does Each Day
- Follows established inventory re-order levels
- Pulls from inventory items necessary to restock and restocks shelves, ensuring inventory is correctly labeled
- Verifies bill of lading and packing slips including quantity, vendor lot number, and expiration date, transacts, and reconciles activity ensuring timeliness and accuracy following established departmental procedures and best practices
- Checks for and pulls opened, damaged, expired and/or excess inventory and replaces unusable, damaged packaging, labels etc. Handles defective, damaged and/or expired inventory in accordance with established departmental policy
- Participates in taking physical inventories and/or cycle counts to maintain accurate inventory control
- Must maintain technical competencies of Inventory Management system as software is upgraded or new systems are installed to replace existing system
- Provides our key stakeholders with shipment statuses, support inventory transfers and expedites requests
- Unloads trucks of materials and loads recycling material on trucks in a safe, timely and cost- effective manner
- Removes pallets, strapping and packing materials, and moves recycle materials to recycle area
- Receives and puts away material in designated locations to support effective warehouse flow with use of electric pallet jack and forklift
- Completes accurately all required paperwork as well as ERP system transactions using good documentation practices aligned with CGMP and company policies and procedures
- Supports direct distribution of customer orders from pick list drop through to carrier pick-up
- Picks and packages compounded pharmaceutical products for direct shipment to customers, ensuring accuracy and compliance with all relevant regulations and standards
- Manages inventory of released compounded products and packaging materials to ensure adequate stock levels for efficient order processing
- Utilizes carrier shipping software and systems to create shipping labels, track packages, and schedule pickups for timely delivery to customers
- Inspects outgoing shipments for accuracy, completeness, and proper packaging to prevent damage during transit
- Communicates with customer service and carrier representatives to address any shipping-related issues or concerns and provide exceptional customer service
- Collaborates with the quality assurance team to address any shipping-related quality or compliance issues and implement corrective actions as needed
- Participates in continuous improvement initiatives to optimize shipping processes, reduce costs, and enhance overall efficiency in the direct distribution operations
- Rotates stock in accordance with "FEFO" First-expired First-out procedure
- Handles defective, damaged and/or expired inventory in accordance with established departmental policy
- Must maintain technical competencies of Inventory Management system as software is upgraded or new systems are installed to replace existing system
- Moves material between warehouse locations based on inventory status, picking and production requirements
Our Most Successful Controlled Substance Warehouse Technician
- Has basic computer and data entry skills
- Experienced in Microsoft Office Suite
- Has good communication and customer service skills
- Is Knowledgeable of discrete batch manufacturing in pharmaceutical or related field
- Can drive a forklift, use electric, and manual power jacks (Training will be provided)
Minimum Requirements For This Role
- A High School diploma or equivalent
- Able to successfully complete a drug and background check
- Able and willing to walk, stoop, stand, bend, and lift up to 40 lbs. throughout each shift, with or without reasonable accommodation
- 18+ years of age
- 3-4 years of experience in anyone, or combination of the following: Distribution, Warehousing, Shipping, Receiving, Logistics, Material handling, Customer Service, Inventory Control, or other comparable service line
- Requires the use of Supply Chain technology solutions (e.g., bar code scanners, automated supply cabinets, and other expandable wireless products)
- Requires the checking of reports, records, and related data
- Completion of picking, packing, and closing competency assessments
- Controlled substance picking and pre-pack verification steps / understanding of the processes and requirements
- Active involvement in process improvements including engineering studies, temperature mapping studies, warehouse improvement projects
- Training new hires on shipping processes
- Must be currently authorized to work in the United States on a full-time basis; QuVa will not sponsor applicants for work visas
Any Of The Following Will Give You An Edge
- UPS WorldShip experience preferred, but not necessary
- AS400 and INFOR or other ERP highly desired
Benefits Of Working At QuVa
- Comprehensive health and wellness benefits including medical, dental and vision
- 401k retirement program with company match
- 17 paid days off plus 8 paid holidays per year
- Occasional weekend and overtime opportunities with advance notice
- National, industry-leading high growth company with future career advancement opportunities
About QuVa
QuVa is a national, industry-leading provider of pharmacy services, including ready-to-administer sterile outsourcing and advanced AI-generated insights providing clarity for revenue capture and inventory management. QuVa Pharma delivers essential medications in injectable formats critical for effective patient care. LogicStream, a QuVa company, partners with health systems to aggregate, normalize, and analyze large amounts of complex data through AI and machine learning tools that generate actionable insights supporting revenue optimization, inventory management, and inventory-related workflows. Through QuVa’s integrated solutions, health systems can transform pharmacy management to achieve greater value by operating more efficiently and effectively as they deliver high-quality patient care.
QuVa is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. QuVa's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with QuVa is “at will.”
