Overview
The HR Generalist is responsible for managing and supporting various aspects of human resources, with a primary focus on employee relations and conflict resolution.
This role involves serving as a trusted point of contact for employees and managers, addressing concerns, resolving disputes, and providing guidance on company policies and employment laws. The HR Generalist will lead investigations into employee complaints, support performance management processes, and collaborate with cross-functional HR teams on employee leave management (e.g., FMLA), and compensation and recruiting initiatives. Additionally, the position requires maintaining accurate documentation, preparing reports, and assisting with employee engagement efforts to foster a positive work environment.
Responsibilities
Employee Relations & Conflict Resolution:
- Serve as a trusted point of contact for employees and managers, addressing concerns, conflicts, and grievances promptly and professionally.
- Advise employees and leadership on company policies, procedures, and best practices to promote positive working relationships and resolve issues before they escalate.
- Lead and conduct thorough, impartial investigations into employee complaints or incidents, ensuring adherence to company policies and legal requirements.
- Document findings, present recommendations, and collaborate with management to implement appropriate resolutions or corrective actions.
- Advise on interpreting company policies, employment laws, and regulations.
- Support managers in implementing fair and consistent disciplinary actions, performance management strategies, and conflict resolution processes.
- Mediate conflicts between employees or between employees and management, facilitating resolutions that are fair, consistent, and aligned with company values and culture.
HR Partnerships and support:
- Collaborate with the Talent Acquisition team as needed during the hiring process or post-hire. This includes supporting new hires with onboarding challenges or any concerns arising during their transition into the organization and recruiting activities such as interviews and candidate selection as needed.
- Partner with the Benefits team to manage employee leaves of absence, including FMLA, short-term disability, and other job-protected leave programs. Guide employees regarding their leave rights and help facilitate the leave process.
- Coordinate with the compensation team as needed in special projects and during the performance management review and merit cycle
Documentation & Reporting:
- Maintain accurate records of investigations, employee concerns, and resolutions per company policies and legal requirements.Prepare reports and regularly update leaders on trends and patterns related to turnover and employee relations matters.
Employee Engagement:
- Promote a positive work environment by fostering open communication and proactively addressing employee concerns. Support employee engagement initiatives to maintain morale.
- Assist in the delivery of HR training as needed.
Qualifications
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
- Minimum of 3+ years of human resources experience, focusing on employee relations, investigations, and leave management.
- Strong knowledge of employment laws and regulations (e.g., ADA, FMLA, Title VII).
- Proven ability to handle sensitive and confidential information with discretion.
- Excellent interpersonal and communication skills, with the ability to build relationships and resolve conflicts.
- Strong problem-solving skills and the ability to remain impartial in challenging situations.
- Experience with HRIS and Microsoft Office Suite (Word, Excel, PowerPoint).
