Account Manager

Elsevier • Full-time • California, United States, US • 6d ago

Account Manager, Corporate – Life Science Accounts

Do you have an understanding the Life Sciences Industry with inclination towards sales while managing a territory?

Would you like to manage our overall corporate account base, that is engaging in scientific research?

Would you enjoy working with multiple stakeholders within the Corporate Research Community and Libraries?

About Our Team

We own the marketing for a portfolio of offerings within Life Sciences markets covering multiple verticals within the Corporate Segment. We aim to expand and grow Life Sciences revenue footprint. We market portfolio value and individual offerings via the direct sales channel and in partnership with digital marketing strategies.

About The Role

The Account Manager is the main strategic account planner. Ensuring other sales roles and Elsevier stakeholders are aligned with the overall account strategic, and account engagement plan. You will encourage, facilitate and leverages other sales roles (Solution Sales Managers & Customer Consultants) to optimize business with accounts. You'll partner with Solution Sales Managers to drive new sales of specific solutions, Customer Consultants. To ensure customers get the most value from our solutions, securing renewals and future growth. You'll report to the Regional Account Director.

Responsibilities

Ensuring customer loyalty and satisfaction within PharmaBiotech Industry. As an expert to our customer, you know everything about the customers’ business, strategy, research needs, budgets and competition products. You translate your knowledge into applications for the holistic Elsevier value proposition and the solutions we offer.
Prospecting and Acquiring New Accounts while strategically growing and sustaining existing accounts.
Continuing strategic account planning in order to meet or exceed annual revenue targets. To ensure the achievement of long-term growth of Elsevier's overall business at the account or territory level.
Understanding customer needs and delivering a value story to the key stakeholders/customers. (Project managers & Researchers). while driving customer value perception of Elsevier content, products and services.
Understanding the value of each solution/product for the targeted industry segment and how it integrates with the user workflows.
Leading and driving high value & complex negotiations while working collaboratively with sales colleagues, collaboratively within the territory.
Interacting with various stakeholders at an account, not just the commercial buyers. Work to transform the value perception of Elsevier’s core offerings with researchers at the account.

Requirements

Experience calling on corporate institutions selling complex products at c- level.
Experience managing complex matrix of internal and external stakeholders.
Experience using digital sales automation tools and CRMs.
Experience in managing large, complex customers, driving customer engagement and growing sales. (Within biotech/pharmaceutical/medical device/CRO accounts).
Have high level of motivation with extensive business acumen. Communication and presentation skills (verbal including on-line delivery and written) coupled with interpersonal skills.
Have a strategic, consultative selling approach paired with enthusiasm and energy!
Have a college education from an institution.
Able to travel as needed for accounts within the US and/or Canada.

Want to learn more about our solutions?

https://www.elsevier.com/solutions/sciencedirect
https://www.elsevier.com/solutions/scopus
https://www.elsevier.com/solutions/embase-biomedical-research
https://www.elsevier.com/solutions/pharmapendium-clinical-data
https://www.elsevier.com/solutions/reaxys

Work in a way that works for you 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.  

Working for you 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: 

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About The Business 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. 

Salary Range 

To be added when data can be disclosed.