Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm CST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
- Utilize multiple reports to ensure the accuracy of billing transactions
- Review and validate customer pricing and setup
- Investigate and resolve billing discrepancies
- Assist with invoice preparation and reconciliation of billing to A/R; Monitor outstanding A/R balances and take appropriate obligations
- Test system changes
- Intern audit of invoices
- Analyzes and investigates.
- Provides explanations and interpretations within area of expertise.
- This function is responsible for medical and ancillary product premium billing.
- Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies.
- Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function.
- Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.
- Manage the preparation of invoices and complete reconciliation of billing with accounts receivables.
- May also include quality assurance and audit of billing activities.
Note: Positions mainly responsible for more general A/R activities which do not include medical and ancillary premium billing activities can be found in the Accounts Receivable function in the Finance job family. This is not a medical billing or medical coding position. *Employees in jobs labeled with ‘SCA’ must support a government Service Contract Act (SCA) agreement.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR Older
- 2+ years of billing experience, preferably with Government contracting or a similar industry
- Computer skills including Microsoft Office programs and integrated accounting systems
- Advances Excel skills including data manipulation
- Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm CST, Monday - Friday. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications
- Microsoft Excel skills with Macros
- Proficiency in financial software (e.g., Deltek Costpoint, Oracle, SAP)
- Understanding of federal billing regulations and compliance standards (e.g., FAR, DFAR)
- Experience with contract types: cost-reimbursable, fixed-price, time and materials
Telecommuting Requirements
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills
- Strong verbal and written communication skills for liaising with clients, internal teams, and government agencies
- Ability to collaborate in a remote or distributed team environment
- Proven experience in customer relationship management and issue resolution
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills and the ability to meet strict deadlines Government Contracting
- Strong attention to detail with the capacity to analyze financial data
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C., Maryland Residents Only: The hourly range for this role is $23.22 to $45.43 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO
