Description
Come join the largest independent Medical Waste Service Provider in the country for an exciting opportunity supporting a fast-growing, essential industry. Sharps Medical Waste Services provides critical waste management solutions to healthcare facilities across 35+ locations nationwide.
As a Routing Coordinator, you will support daily routing operations by building, optimizing, and maintaining high-quality service routes across assigned markets. This role plays a key part in ensuring routes are efficient, executable, and aligned with operational and customer service expectations. Working closely with the Manager of Routing Operations and cross-functional teams, you will help improve route efficiency, support field operations, and contribute to Sharps’ commitment to best-in-industry service standards. This role is ideal for someone who enjoys data analysis, operational problem-solving, collaboration, and working in a fast-paced environment with daily deadlines. Candidates must be able to work standard business hours within the Central or Eastern Time Zone to support operational needs and cross-functional collaboration. Paid training, strong benefits, career growth opportunities, and exposure to advanced route optimization technology make this an exciting opportunity to grow within a mission-driven organization.
Key Responsibilities
- Build, optimize, and maintain daily service routes across assigned markets using route optimization software and operational management platforms.
- Design efficient, executable routes that support on-time service standards, customer commitments, and operational goals.
- Make real-time routing adjustments based on customer requests, operational changes, driver feedback, or service interruptions.
- Ensure route data accuracy including stop details, service frequencies, travel times, vehicle profiles, customer sites, and time windows.
- Utilize CRM systems to verify customer information, maintain routing records, and respond to routing-related requests or changes.
- Monitor route quality, identify inefficiencies or data gaps, and proactively recommend operational improvements.
- Support system updates, troubleshooting, testing, configuration adjustments, and data validation efforts across routing and operational platforms.
- Provide day-to-day support and training to local operations teams on routing processes, platform usage, and optimization best practices.
- Collaborate cross-functionally with Operations, Customer Service, Fleet, and other teams to ensure routing alignment and service execution.
- Must be able to work standard business hours within the Central or Eastern Time Zone to support operational needs and cross-functional collaboration.
- Other additional duties as required.
Requirements
- Associate’s or Bachelor’s degree in Logistics, Supply Chain, Operations Management, or related field preferred; equivalent work experience considered.
- 1–3 years of experience in logistics, transportation, dispatching, route planning, or related operations preferred.
- Experience with route optimization or comparable routing platforms preferred; training provided.
- Familiarity with CRM and operational management platforms is a plus.
- Strong analytical, organizational, and problem-solving skills with high attention to detail.
- Intermediate Excel skills strongly preferred, including lookups, filters, and pivot tables.
- Excellent communication skills with the ability to support field teams and explain routing concepts clearly.
- Ability to work in a structured, fast-paced environment with daily deadlines and changing priorities.
- Ability to adapt quickly and support operational needs across multiple markets.
Why Join Sharps
Sharps Medical Waste Services offers a mission-driven, collaborative environment where employees contribute directly to meaningful operational impact. In this role, you will play a central part in maintaining financial integrity, supporting audits, and enabling data-driven decisions that help Sharps grow and scale responsibly. You will gain exposure to cross-functional operations and the opportunity to help implement innovative finance processes.
EEO Statement
Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
