McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Manager, Contract Administration – MedSurg
About McKesson
McKesson is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. We partner with pharmaceutical manufacturers, providers, pharmacies, governments, and other healthcare organizations to deliver the right medicines, medical products, and services to patients—safely, efficiently, and cost‑effectively.
United by our ICARE shared principles, our employees work every day to innovate and create solutions that make our customers and partners more successful—for the better health of patients everywhere. McKesson has been recognized as a
FORTUNE Most Admired Company, a
Best Place to Work by the Human Rights Campaign Foundation, and a top military‑friendly employer.
Learn more at
www.mckesson.com.
We take pride in fostering a culture of connection and inclusivity where everyone can bring their full, authentic self to work. We encourage veterans, individuals with disabilities, and candidates with diverse backgrounds to apply. Your unique perspective matters—and can help shape the future of healthcare.
Role Overview
We are seeking a
Manager, Contract Administration to lead operational activities supporting McKesson’s
MedSurg business unit. This role is ideal for a strong people leader with process improvement experience who thrives in a fast‑paced, production‑driven environment.
In this role, you will oversee both onshore and offshore contract loading teams, ensure operational excellence, and partner closely with internal stakeholders to continuously improve service delivery and customer experience.
Key Responsibilities
Operational Leadership (35%)
- Lead day‑to‑day contract administration operations in a high‑volume, time‑sensitive environment
- Manage onshore and offshore teams to ensure productivity, workload balance, and achievement of departmental goals
- Ensure accurate and timely contract loading while delivering a consistently high level of customer service
- Participate in cross‑functional initiatives focused on improving sales enablement and customer experience
Process Improvement & Change Leadership
- Enhance systems, processes, and procedures to support evolving business needs
- Champion new initiatives and act as a catalyst for change across the organization
- Identify and implement process re‑engineering opportunities and define metrics for defect analysis
- Collaborate with internal teams to reduce defects, improve cycle times, and strengthen contract accuracy
- Influence and engage senior leaders on operational improvements and business outcomes
Talent Management & Development (35%)
- Build, develop, and retain a high‑performing, analytically skilled team
- Establish clear performance goals and ensure regular coaching, feedback, and performance reviews
- Create and support development plans through effective training, mentoring, and career growth opportunities
- Conduct team meetings and one‑on‑one sessions to reinforce policies, procedures, and expectations
- Identify training gaps and proactively mentor team members
Stakeholder & Customer Engagement (30%)
- Maintain a strong understanding of internal and external customer needs
- Ensure performance metrics are in place to support quality, responsiveness, and customer satisfaction
- Partner closely with Sales and other internal teams to drive customer success
- Support improvements that reduce case resolution cycle time and contract costing issues
- Balance aggressive business goals with employee engagement and customer satisfaction
Required Qualifications
- Knowledge of Contract Administration best practices
- Strong experience in process management and people leadership
- Proven ability to manage high‑performing teams across operational, interpersonal, and process dimensions
- Highly organized, process‑oriented, and detail‑driven
- Demonstrated ability to identify and implement process improvements that drive operational efficiency
- Comfortable working independently, managing multiple priorities, and taking initiative in a fast‑paced environment
Education
- Bachelor’s degree or equivalent relevant experience
Work Environment
Additional Information
- Must be authorized to work in the United States
- Sponsorship is not available for this position
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$87,500 - $145,800
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
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McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
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