Brief Description
R&S Northeast and AvKARE are seeking a Director of Operations Analytics to drive data-informed decision-making across sales and operations. This role is responsible for delivering actionable insights that improve performance, efficiency, and growth outcomes through analytics, reporting, and performance measurement.
The Director partners closely with sales, operations, IT, and business leaders to translate data into insights, enhance forecasting accuracy, and improve business visibility while advancing the organization’s analytics maturity and data literacy.
Essential Duties And Responsibilities
- Develop and maintain analytics frameworks that support sales performance, revenue growth, and market penetration.
- Provide sales forecasting, pipeline analysis, and performance reporting to support planning and decision-making.
- Design, develop, and maintain dashboards and recurring KPI reports to drive accountability.
- Analyze customer, product, and channel performance to identify trends, risks, and growth opportunities.
- Utilize data analytics to improve operational efficiency, supply chain performance, and demand planning.
- Partner with operations teams to identify process improvement opportunities and productivity enhancements.
- Support automation and analytics tools to improve workflow visibility and operational decision-making.
- Collaborate with IT and data teams to ensure data accuracy, integrity, and accessibility.
- Serve as a trusted analytics partner to sales, operations, marketing, and leadership teams.
- Translate complex data findings into clear, actionable insights for non-technical stakeholders.
- Support business intelligence initiatives, including metric standardization and reporting cadence.
- Analyze customer feedback, usage data, and market trends to support product and operational decisions.
Job Requirements
- Bachelor’s degree in Business, Analytics, Data Science, Finance, or a related field (Master’s preferred).
- 7–10 years of experience in analytics, business intelligence, operations analytics, or related roles.
- Experience delivering analytics solutions that support sales and operational decision-making.
- Proficiency with BI and data visualization tools such as Tableau or Power BI.
- Experience working with CRM and ERP platforms (Zoho or similar systems).
- Strong analytical skills with the ability to translate data into business insights.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with technical and non-technical stakeholders.
Desired Qualifications
- Experience in pharmaceutical, healthcare, or distribution environments.
- Exposure to predictive analytics, automation, or advanced reporting techniques.
- Experience supporting product, supply chain, or commercial analytics initiatives.
Working Conditions/Physical Requirements
Work is typically performed in an office or home office environment. Requires extended periods of sitting and use of a computer and standard office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel
Limited travel may be required (up to 15–25%).
Benefits
- Competitive Base Salary
- Performance-Based Incentive and Bonus Opportunities
- Comprehensive Health Benefits – Medical, Dental, Vision, Disability, and Ancillary products
- 401(k) Retirement Plan with immediate vesting and competitive company match
- Paid Time Off including vacation, parental leave, and paid company holidays
- Employee Assistance Program (EAP)
- Professional Development Opportunities
- Employee Recognition and Service Award Programs
- Well-being and Work-Life Resources
#WeAreHealthDelivered
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
AvKARE/R&S Northeast is an E-Verify and Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, sexual orientation, genetic information, gender identity, national origin, citizenship status, disabled veteran or veteran of Vietnam era, or any legally recognized status entitled to protection under applicable federal and state local laws.#INDHP1
