Summary
This position functions in the Pharmacy Service Clinical Section at the Chalmers P Wylie Veterans Outpatient Clinic. The clinical pharmacy technician is a certified pharmacy technician with advanced skills who will provide administrative - clerical - and clinical support to clinical pharmacy administrative staff and Clinical Pharmacist Practitioners (CPP).
Qualifications Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
- Education or Experience
- (1) None required
- (2) For all grade levels and positions that accept both education and experience to qualify - equivalent combinations of qualifying education and experience that total at least 100% are qualifying
- The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level
- Certification
- For positions above the full performance level - the employee must pass a national certification exam and hold an active national certification through either: (1) Pharmacy Technician Certification Board (PTCB) - Certified Pharmacy Technician (CPhT)
- OR (2) National Healthcareer Association (NHA) - Certified Pharmacy Technician (ExCPT)
- English Language Proficiency
- Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f) Grade Determinations: GS-08 Experience
- Candidates must possess one year of experience equivalent to the next lower grade level (GS-07) and demonstrate the KSAs below
- Certification
- For positions above the full performance level - the employee must pass a national certification exam and hold an active national certification through either: (a) PTCB as a CPhT
- OR (b) NHA as a ExCPT
- Knowledge - Skills and Abilities (KSAs)
- In addition to the experience above - the candidate must demonstrate the following KSAs for all GS-08 assignments and meet any additional KSAs for the assignment - if indicated: (a) Comprehensive knowledge of concepts - principles - methodology and policies in a specialized area or section of pharmacy (such as sterile compounding - controlled substances - automation - clinical pharmacy - contact center - etc.) Note: See Specialized Area.in the Definitions Section
- (b) Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures
- (c) Ability to evaluate - analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy
- Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
- Physical Requirements: The work requires regular and recurring physical exertion - involving standing or sitting for prolonged periods of time - typing - walking distances within the medical center - lifting/ carrying (up to 40 pounds) of pharmaceutical supplies - and ending/stooping/stretching.
Duties
- VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Total Rewards of a Allied Health Professional Medication History Pull data via the electronic health record (EHR) on new patients who are new to the Patient Aligned Care Team (PACT)
- Interviews patients (families/caregivers as appropriate) - to develop an accurate list of medications - strengths - and dosages the patient has been taking
- Interviews patients for any over the counter medications and/or herbal products
- Review Joint Legacy Viewer (JLV) to see if patient has been receiving medications from another VA
- Document adverse reactions and allergies
- Review any patient compliance issues based on the interview and refill history
- Document the compiled list in the electronic health record
- Add the CPP as an additional cosigner to the medication history note in the EHR
- Contacts and collaborates with other healthcare providers in the facility as deemed appropriate
- Clinical Provide support by triaging calls and messages - contacting patients with missed or upcoming appointments - etc
- Interview patients to ascertain changes in medical & medication history/reconciliation
- Evaluate medication regimens for appropriateness - drug interactions - therapeutic duplications - non-compliance - and adverse drug events
- Enter other appropriate diagnostic test/procedures for CPP review and signature
- Make recommendations to medical staff and refer patient to appropriate services as needed and notify CPP for completion
- Call all patients that are due/late for a refill on their targeted medications to offer refill to be mailed out for a 90-day supply and notify CPP for renewal
- Obtains and reviews laboratory or medical information as assigned by the CPP and reports all values beyond normal limits to the CPP for review
- Documents interactions accurately into the patient's medical record using computer templates and information obtained directly from the patient
- Assigned CPP will review and co-sign
- Review consults - unsigned notes - all user alerts - and notifies CPP for completion
- Review population management and other patient care dashboards and report to the Clinical Pharmacy Supervisor
- Technical Work closely with other clinic administrative staff
- Acts as a resource person for planning - reviewing - or revising pharmacy policies and/or procedures
- Prioritizes operational and assigned clinical functions to provide the highest level of patient care
- Must possess extensive knowledge of all pharmacy computer packages/programs which include but not limited to: Microsoft Windows Programs EHR systems (federal EHR - JLV - etc.) - national dashboards - National Drug File
- Must have comprehensive knowledge of how these computer packages interact with various disciplines within the organization
- Other Duties Business Rules for Scheduling
- Incumbent ensures that all outpatient clinic appointments are scheduled in accordance with the business rules in VHA Directive 2006-055 - Outpatient Scheduling Processes and Procedures
- Helps coordinate telehealth appointments within Columbus and its community based outpatient clinics as assigned
- Participates in quality assurance - process improvement activities - and performance monitors
- Maintain competence by participating in staff development programs
- Provide in-service programs for appropriate clinic personnel and pharmacy technicians as assigned
- Successfully complete annual competency certifications based on specific clinical functions/activities assigned
- Performs all the duties of a pharmacy technician at the lower grades as assigned
- Assists in other patient care areas as deemed necessary to maintain the consistency of overall pharmacy services
- Work Schedule: Full Time - 8:00AM to 4:30PM Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
- Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
- Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad Hoc (Per Agency Need) Virtual: This is not a virtual position
- Functional Statement #: 92223-A Permanent Change of Station (PCS): Not Authorized
