Why Join the Specialty Pharmacy Team in Albany?
Our specialty pharmacy plays a vital role in ensuring patients and clinics receive life‑sustaining medications safely, accurately, and on time. If you enjoy hands‑on work, precision, and being part of a mission‑driven healthcare team, this role offers stability, growth, and purpose.
What We Offer:
- Competitive hourly pay
- Consistent Monday–Friday schedule, with Saturday coverage as needed
- Benefits starting Day One, including medical, dental, and vision
- 401(k) with company match
- Generous PTO and paid holidays
- Opportunity to build or expand a pharmacy career, including pharmacy technician training with leadership endorsement
Job Purpose
The Pharmacy Shipping & Operations Associate supports specialty pharmacy operations by preparing and shipping medication orders to clinics and patients’ homes. This role ensures accuracy, temperature‑controlled packaging, and timely delivery for medications requiring special handling. You will collaborate closely with pharmacy staff, delivery liaisons, and carriers to ensure each order meets quality, safety, and compliance standards.
With pharmacy manager approval, incumbents may
elect to participate in a pharmacy technician training program, making this a strong opportunity for both experienced pharmacy technicians and candidates interested in entering the field.
Primary Responsibilities
- Verify prescription orders match listed medications on delivery tickets
- Process prescriptions through the POS system and apply appropriate payment methods
- Package medications using approved materials, including temperature‑sensitive supplies
- Enter shipping details accurately into UPS WorldShip and Dynamex systems
- Track shipments and proactively confirm successful delivery
- Investigate delivery issues and communicate resolutions with internal teams
- Request clarification and provide feedback on incomplete or inaccurate delivery slips
- Organize outgoing packages by delivery type and priority
- Deliver clinic‑administered medications to other on‑site pharmacy locations
- Support additional pharmacy and shipping operations as needed
Required Skills
- Strong interpersonal and professional communication skills
- Confident phone etiquette and customer service focus
- High proficiency in Microsoft Office, particularly Excel and Word
- Ability to quickly learn new pharmacy and shipping systems
- Strong attention to detail and ability to extract relevant information efficiently
- Excellent organizational skills in a fast‑paced, regulated environment
Ideal Traits for Success
- Highly organized with a strong sense of accountability
- Demonstrates integrity, reliability, and attention to detail
- Quality‑focused with a patient‑first mindset
- Empathetic communicator and active listener
- Dependable team player who takes pride in accuracy and follow‑through
Additional Expectations
- Energetic and highly motivated professional with a collaborative mindset
- Committed to discretion and confidentiality when working with sensitive patient and prescription data
- Willingness to grow, learn, and contribute to continuous process improvement
Experience, Education & Certification
- Education: High school diploma or GED required
- Experience: 0–12 months of relevant experience (pharmacy, shipping, fulfillment, or healthcare operations preferred)
- Licensure/Certification: Successful completion of a pharmacy technician trainee exam, if applicable
Pay Transparency Statement
This information is being provided to promote pay transparency and equal employment opportunities at
Shields Health Solutions. The current pay range for this position is
$18.00–$22.00 per hour. Actual compensation within this range will be based on factors such as geographic location, skills, education, experience, and other relevant qualifications.
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