The Sales Manager, Cleanroom Americas (SMCA) is responsible for leading and executing the commercial sales strategy for Contec’s Cleanroom Business Unit across the United States, Canada, and Latin America. This role oversees a geographically dispersed sales team and is accountable for driving revenue growth, expanding market share, and strengthening strategic customer relationships between both end-user customers and distributor partners. Reporting directly to the Strategic Business Unit Manager, the Sales Manager partners closely with Product Management, Customer Service, Marketing, and Operations to ensure alignment between sales execution and overall business objectives.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Others may be assigned.
· Fosters a positive, collaborative, and performance-driven sales culture that aligns with company values and business unit objectives.
· Translates business unit goals into actionable sales plans and territory objectives. Develops and implements sales strategies to achieve revenue growth, market expansion, and profitability targets.
· Leads, coaches, develops, and motivates a high-performing sales team across the United States, Canada, and Latin America.
· Establishes clear performance expectations, key performance indicators (KPIs), and accountability metrics for the sales organization, leveraging objective data sources such as CRM.
· Conducts regular performance evaluations, pipeline reviews, and field coaching sessions. Provides timely, constructive feedback to support continuous improvement and professional development.
· Prepares, analyzes, and presents regular reports on sales performance, market trends, and competitive activity.
· Serves as a primary communication link between the field sales team and corporate leadership by sharing market insights, feedback, challenges, and opportunities.
· Communicates corporate updates, policies, and strategic initiatives clearly and consistently to the field-sales team.
· Maintains a deep understanding of the cleanroom product portfolio and effectively communicates product features, benefits, and value propositions to customers and distributor partners.
· Travels frequently with direct reports to support customer engagement, strengthen relationships, provide coaching, and assess performance.
· Builds and maintains strong relationships with end-user customers and distributor partners. Ensures exceptional support by proactively addressing issues or concerns while maintaining a high level of customer satisfaction.
· Gathers and analyzes market intelligence to identify trends, assess competitive dynamics, and understand evolving customer needs. Shares insights with Product Management, Marketing, R&D, Technical Services, and other key stakeholders.
· Participates and works within ISO 9001 quality standards guidelines in accordance with Contec’s quality goals.
Competencies
To be successful in their essential duties, the individual is also expected to have general knowledge of and stay current in developments in the following areas:
Managing Direct Reports: Effectively managing and developing direct reports by providing clear expectations, coaching, and constructive performance feedback.
Builds Effective Teams: Building and maintaining high-performing teams that focus their diverse skills and perspectives on achieving business unit and organizational objectives.
Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies by maintaining an understanding how sales activities impact broader business objectives. Anticipating market changes and adjusting strategies to support long-term growth and profitability.
Communicates & Listens Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences to include associates at all levels, as well as, customers and senior leadership. Listens to accurately receive and interpret messages in the communication process.
Drives Engagement: Creating an engaging and inclusive work environment where associates are aligned with business priorities and motivated to do their best in helping the organization achieve its objectives.
Drives Results: Consistently achieving results, even under tough circumstances.
Ensures Accountability: Holding self and others accountable to meet commitments.
Customer Focus: Building strong customer relationships by understanding customer needs and delivering value-driven, customer-centric solutions.
Collaboration: Building partnerships and collaborating cross-functionally to achieve shared goals and drive business results.
Decision Making: Making sound decisions in a timely manner, based on objective, fact-based, data and analysis, to keep the organization moving forward.
Organizational Agility: Navigating complex organizational structures, policies, processes, and interpersonal dynamics with professionalism and confidence.
Supports Core Values: Able to demonstrate support and adherence to Contec’s core values: respect for others, doing “whatever it takes” within Contec’s core values, vision, and strategic direction, exhibiting integrity, having a tolerance for risk, understanding there is life outside of work, enjoying the ride.
Requirements
Bachelor's degree (BA. or BS.) from a four-year accredited college or university; or 10+ years of industry-related experience and/or training; or equivalent combination of education and experience.
· Previous experience managing direct reports is required.
· Basic knowledge or ability to learn regulatory requirements (i.e., EPA, FDA, ISO) is required.
· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is required.
· Experience working within Customer Relations Management (CRM) systems is required.
· Previous experience working within Cleanroom, or another regulated industry, is strongly preferred.
Work Environment
The work environment characteristics described here are representative of those that an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes, airborne particles, toxic or caustic chemicals, extreme heat, vibration, and loud noises while working from customer manufacturing sites.
This position requires domestic and international business travel, including overnight travel, up to 75% of any given year.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to communicate and convey information. The associate is occasionally required to be in a stationary position, move or traverse; prepare, inspect, observe, or detect physical and visual characteristics of products and processes. The associate must occasionally move or transport up to 35 pounds with assistance.
The associate must be able to don and doff cleanroom protective garments following accepted protocols without assistance.
Specific vision abilities required by this job include close vision.
