Tired of obscurely doing the same old thing for the same old people? Wish you were working at one of those amazing tech companies where the boss actually knows your name and genuinely cares about every employee? A place where family, fun and growth are encouraged, where people are happy, and the benefits and perks are unbelievable? WAIT! Don’t pinch yourself… this place does exist at Paladin Data Corporation, a leading provider of retail technology for pharmacy and hardware stores. And if your interest is piqued, you are probably just the type of person we are looking for.
Paladin Data Corporation is seeking a Program Manager to lead cross-functional software initiatives, enabling our engineering and product teams to build and deliver high-quality solutions with focus, clarity, and velocity. This role is ideal for someone who brings structure to ambiguity, drives momentum, and ensures transparency from stand-ups to status reports. You’ll coordinate team efforts, manage risk, and serve as the connective tissue between product, engineering, operations, and executive leadership. If you're energized by moving pieces forward, communicating early and often, and solving problems before they become blockers, this is your role.
BECAUSE WE LOVE OUR CREW!
100% company-paid: Medical, Dental, Vision, Hearing, Long- and Short-term Disability, Life and AD&D Insurance. Optional family coverage, premium plan upgrades, opt-out stipend, HSA (with company contribution) or FSA/FSA Dependent Care plan, Critical Illness, Accident, and Hospital Confinement plans. 401(K) with up to 3% match. Generous Company Ownership Program and Annual Profit-Sharing Bonus. Connectivity Reimbursement (personal cellular and internet) up to $135/month. Home PC Allowance up to $5000 (specific positions only), and Annual Company Merchandise Allowance. Company, Department, and Professional Development Training, Monthly Team Lunches and Catered Employee Appreciation Lunches, Employee of the Month Program with 8 hours PTO and VIP parking spot. Employee Assistance Program with free virtual/in-person access to licensed professional counselors, Travel Assistance Program, Financial Fitness Program, Employee Discount Program with 30,000 discounts. Paid holidays and progressive scale PTO based on years of service. Standard benefits eligibility after 1 calendar month; 401(k) eligibility after 90 days. Background investigation and drug test required.
Key Responsibilities:
Day-to-Day:
Define project scope, objectives, and deliverables in collaboration with Management.
Develop and maintain comprehensive project plans and timelines focusing on the critical path to MVP.
Identify and mitigate risks to the critical path and timely deployment, ensuring proactive issue resolution.
Identify cross-team dependencies and remove blockers across development, communications, and operations.
Facilitate daily team stand-ups, status reporting, and high-priority project communications.
Coordinate communication and resolution efforts during production incidents.
Rapidly organize communication and resolution efforts during production incidents.
Chase down cross-team dependencies and remove blockers across product, engineering, and operations.
Collaborate with stakeholders to define OKRs, KPIs, and roadmaps.
Write clear, actionable proposals that outline risks, gaps, and solutions—soliciting feedback to align teams.
Partner with technical leads to track delivery timelines and progress.
Regularly report on program health to internal stakeholders and leadership.
Core Responsibilities:
Plan and manage multiple, complex software initiatives across departments.
Understand root causes of issues and work across teams to implement timely, sustainable solutions.
Balance short-term delivery with long-term strategic alignment.
Anticipate and mitigate risks to ensure program objectives are met in a timely, efficient way.
Advocate for the program’s goals across the organization by building strong relationships with all involved teams.
Qualifications and Skills:
Bachelor's degree in computer science, Master's of Business Administration, or related field preferred.
5+ years of experience in a software program/project management role, preferably in a fast-paced tech environment.
Proven success managing large, cross-functional software programs from concept to delivery.
Deep understanding of Agile methodologies (Scrum, Kanban); Scrum Master or Product Owner experience is a plus.
Comfortable collaborating closely with software engineers, QA, product managers, and business stakeholders.
Technically fluent—able to speak confidently with engineers, understand systems at a high level, and grasp technical tradeoffs.
Experienced in risk mitigation, and executive communication.
Proactive, decisive, and metrics-minded; you track progress, identify trends, and drive clarity.
STILL WORRIED IT’S TOO GOOD TO BE TRUE?
Don’t be. Family-owned for over 40 years, we are driven by the belief that trust should be at the core of everything we do and that small business is the foundation of community. We pride ourselves in being a humanity-centric company with significant philanthropic contributions (Mayo Clinic, Salvation Army Meals programs, AOPA, Madras Airshow, local food banks and children’s toy drives) and ongoing environmentally-conscience initiatives. Our core values reflect in everything we do and they make Paladin Data Corporation a great place to work: Put the customer first; Do what you say you will do; Hard work brings reward; Be honest and act with integrity; Treat everyone with respect and dignity; Collaborate and be a team player; Practice active listening. Plus, we don’t automate our hiring – we have real humans reviewing every submitted resume.
Pay Rate: $60+/Hour DOE
