Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
Optum Match is on a mission to connect patients with compatible clinicians, ensuring a personalized care experience based on shared values, needs, and preferences. Optum Match builds surveys and matching tools that act as a bridge to create patient-clinician connections that are more likely to result in successful patient-clinician relationships, care adherence, and experiences.
Role
Optum Match is looking for a talented Analytics Director who can lead data architecting and build our analytic and reporting capabilities. This role is pivotal in developing and managing analytics solutions that provide valuable insights and support decision-making for both internal stakeholders and external clients. The ideal candidate will be adept to transforming data into narratives and actionable insights, and use those insights to iteratively improve our ability to learn from our customers as we deploy our people-centered model of:
- Connection Building: Connecting patients with compatible clinicians to build long-lasting relationships
- Community Building: Building community with both patients and clinicians for successful engagement beyond single moments in time
- Capacity Building: Building the capacity for clinician, care team, and office staff to systematically serve their patients in a high-quality, people-centered way
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Data Integration & Architecture
- Establish reliable pipelines linking MongoDB, Adobe Analytics, client data feeds, and other data sources to a central MS SQL Server
- Define the data schemas, transformations, and flows needed to ensure clean, consistent data for analytics
- Evaluate and optimize data processes, ensuring they can handle growing data volumes without compromising performance
Analytics & Reporting Strategy
- Design and conduct advanced analytics to understand user preferences and behaviors using both product and customer data
- Collaborate with stakeholders to monitor key metrics, define KPIs, and build reporting capabilities
- Internal clients include Clinical Research, Product, Design, Engineering, Implementation, Client Success, Finance, Marketing, UHG Health Equity Office, UHG New Product Development
- External clients include organization leaders, practice managers, and clinicians.
Business Impact & Stakeholder Engagement
- Own the analytic lifecycle from problem definition to data collection, architecture, analysis, reporting, and interpretation
- Translate organizational goals into measurable analytics strategies, determining how data insights can support revenue growth, product usage, user engagement, etc.
Process Improvement & Automation
- Identify and implement improvements in data ingestion, transformation, and reporting workflows to reduce manual steps and errors
- Leverage appropriate ETL/ELT tools, scripting, or APIs to automate repetitive tasks
- Automate tracking and reporting
- Lead the legal and ethical review of our analytic approaches and changes to our algorithm
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- 8+ years of experience leading advanced analytics of healthcare and customer data sets
- Fluent in SQL and JSON
- Expertise in statistical analysis (e.g., regression AVOVA, time series analysis, network analysis) and AI/ML approaches
- Hands-on experience with data warehousing, ETL/ELT, and analytics solutions
- Expertise in MongoDB (understanding schemas, queries), MS SQL Server, and PowerBI
- Familiarity with Adobe Analytics data structures and potential integrations
- Ability to manipulate multi-table joins, grouping and aggregation, common table expressions, and conditional filters
- Experience working with a variety of data sources. Our sources include MongoDB, Adobe Analytics, client data points, Marketo, etc.
- Experience with API-based data retrieval from client sources
- Ability to make thoughtful decisions motivated by data and research
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
