Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Business Title: HR Senior Associate
Role Summary: Join the athenahealth askHR team as a Senior HR Associate. askHR serves as the primary point of contact for HR Service Delivery at athenahealth. Reporting to the askHR Manager, you will be part of a dynamic team that is responsible for providing front line customer service to over 7,000 employees at the forefront of healthcare technology.
Team Summary: Our global team of askHR associates is dedicated to assisting employees and delivering exceptional HR services. We collaborate with our centers of excellence and partner organizations to support employees throughout the entire employment lifecycle, from Recruiting and Onboarding to Compensation and Benefits, Talent Development, and Payroll.
Essential Job Responsibilities:
Process HR transactions within Workday, including onboarding, offboarding, job changes, and data updates.
Support Workday troubleshooting, reporting, and process optimization in collaboration with HR Centers of Excellence.
Serve as an SME (Subject Matter Expert) for Workday functionality within the HR Shared Services team.
Respond to HR inquiries, ensuring timely and accurate resolution of employee requests.
Manage HR documentation, including offer letters, employment verifications, and visa sponsorship requests.
Partner with Payroll, Compensation, and HR Business Partners to ensure seamless employee lifecycle processes.
Maintain HR data integrity and generate reports to support leadership decision-making.
Additional Job Responsibilities:
Identify opportunities to enhance team efficiency and improve HR service delivery.
Assist with HR compliance audits, ensuring adherence to labor laws and company policies.
Partner with external immigration vendors and legal teams to ensure compliance with local and global regulations.
Maintain accurate records of employee immigration status and proactively track expiration dates.
Assist in developing and improving policies related to global mobility and immigration.
Contribute to HR projects, including process automation and policy standardization.
Expected Education & Experience:
Four-year degree in from an accredited college or university.
2-4+ years of professional experience, with at least 1-2 years in HR, preferably in a shared services or HR operations role.
Strong experience with Workday HRIS, including data entry, troubleshooting, and reporting.
Experience with global mobility, immigration, and international employee transfers.
Knowledge of employment laws, immigration regulations, and compliance standards.
Excellent attention to detail, problem-solving skills, and ability to handle sensitive employee data.
Strong communication and stakeholder management skills.
Proficiency in Microsoft Office, including strong Excel and PowerPoint skills preferred.
Knowledge of automation and AI tools and experience utilizing artificial intelligence to improve and automate processes in a business environment.
About athenahealth
Here’s ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
