Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Manager, Logging, Metrics & Monitoring
Come join our dynamic team at athenahealth, where we are in search of a strong engineering leader to help drive our mission forward! Our services play a crucial role in empowering teams across the organization to develop, monitor, troubleshoot, and scale their web services effectively. We are at the forefront of collecting vast amounts of metrics and log data by leveraging large-scale distributed and fault-tolerant systems to ensure seamless data management. Our team's efforts significantly enhance the productivity of hundreds of engineers throughout athenaNation.
In a typical week, our talented staff tackles a diverse array of challenges, from optimizing performance and scaling services to resolving complex debugging issues. They are instrumental in introducing innovative features and collaborating with development teams to address their most pressing logging and monitoring needs. If you're ready to make a meaningful impact and lead a team of passionate engineers, we want to hear from you!
Manager responsibilities
- Proven track record of providing technical direction, contributing to architectural discussions, and overseeing implementation details.
- Meet and collaborate with senior leadership across different time zones to set strategic direction and communicate progress
- Exceptional communication skills, with the ability to convey complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
- Ability to translate business needs into clearly defined projects, taking a hands-on approach to guide solution design and implementation.
- Cultivate and manage engineering excellence by enhancing the skills of team members and supporting their career growth.
- Facilitate scrum ceremonies, daily stand-ups, sprint planning, and backlog reviews.
Engineering Responsibilities
- Automate the deployment and configuration of logging, metric and monitoring infrastructure using tools such as Terraform & Puppet.
- Assist in resolving production incidents utilizing your Linux administration and engineering skills.
- Create metrics dashboards and establish alert criteria to effectively monitor and scale our services
- Assist development teams in refining their logging and metrics collection processes.
Typical Qualifications
- Minimum of 3 years of experience managing distributed engineering teams and delivering reliable, performant and secure platforms and services
- 5 years of professional experience working and supporting a linux environment
- 3 or more years of experience with configuration management tools such as Puppet, Chef, or Ansible
- Hands-On experience with relevant technologies, including Fluentd, Kafka, OpenSearch, Graphite, ClickHouse, , Prometheus, Grafana, Graylog,
- Experience with Terraform, AWS CloudFormation, Docker, Jenkins,
- Proficient in scripting using programming languages, such as Bash, Ruby, Python, or Golang.
- Ability to develop deployment templates for services in public cloud environments using AWS CloudFormation or Terraform.
- Experience managing and supporting large server fleets in a production environment (several thousand).
About athenahealth
Here’s ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
