Job Description
Key Account Manager
Build relationships. Drive growth. Make an impact.
At Omnicell, we are transforming the future of healthcare through innovation, automation, and expertise. As a Key Account Manager (KAM), you’ll play a critical role in strengthening partnerships with key healthcare organizations, delivering solutions that improve medication management, and driving sustainable growth. If you thrive in a fast-paced, collaborative environment and are passionate about making a difference, this role is for you.
What You’ll Do
Collaborate | Achieve More Together
- Develop strategic account plans with customers, aligning on mutual goals, key milestones, and growth opportunities.
- Work cross-functionally with Sales, Marketing, Operations, IT, Finance, and Support teams to ensure seamless execution and customer satisfaction.
- Cultivate relationships with healthcare executives and decision-makers, becoming a trusted partner in their journey.
Inspire | Motivate Others
- Present Omnicell’s value proposition to various stakeholders through compelling storytelling, product demonstrations, and corporate site visits.
- Communicate with clarity and authenticity, positioning Omnicell as a leader in medication automation and healthcare solutions.
- Influence key decision-makers by showcasing how Omnicell’s technology enhances efficiency and patient safety.
Develop | Grow Self and Others
- Build customized account strategies that drive business growth, increase market share, and strengthen customer partnerships.
- Identify opportunities to expand Omnicell’s presence through upselling, cross-selling, and innovative solutions tailored to customer needs.
- Continuously develop your expertise in the healthcare and technology space, staying ahead of industry trends and best practices.
Execute | Focus on Results
- Achieve sales targets by effectively managing a portfolio of key healthcare accounts.
- Negotiate and execute contracts that drive long-term partnerships and mutual success.
- Utilize data and insights to refine account strategies, improve decision-making, and drive measurable results.
Impact | Drive Competitive Edge
- Serve as a customer advocate, proactively identifying challenges and ensuring timely resolution through internal collaboration.
- Own customer success by ensuring the seamless implementation and adoption of Omnicell’s solutions.
- Champion continuous improvement, leveraging customer feedback to enhance Omnicell’s offerings and service delivery.
What You Bring
A passion for building lasting customer relationships and driving impactful solutions.
Experience in healthcare sales, particularly in capital equipment, software, or complex solutions.
Strong negotiation, strategic planning, and problem-solving skills.
The ability to influence, communicate, and lead in a dynamic, cross-functional environment.
Knowledge of CRM platforms (Salesforce preferred) and Microsoft Office Suite.
Basic Qualifications
Bachelor’s degree and 3+ years of experience in healthcare sales
Preferred Qualifications
- Experience with value-based selling and complex sales methodologies (e.g., Challenger, Miller Heiman).
- A deep understanding of healthcare industry trends and challenges.
- A track record of exceeding sales targets and driving strategic growth.
Why Join Omnicell?
- Mission-Driven Work: Be part of a team that’s revolutionizing medication management and improving patient outcomes.
- Growth & Development: Invest in your career with learning opportunities, mentorship, and a culture that values innovation.
- Collaboration & Impact: Work with a dedicated team that shares a common goal—advancing healthcare through technology.
Work Conditions
- Travel: 50%+ within your assigned territory.
- Flexible Work Environment: A mix of independent and collaborative work in a fast-paced sales team setting.
- Physical Requirements: Occasional lifting of demo equipment for trade shows and client presentations.
Join us in shaping the future of healthcare—apply today and make a meaningful impact!
About Us
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
About The Team
Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
