The Accounts Receivable Specialist performs all back-end A/R duties after the creation of invoices. This team is responsible for meeting the needs and expectations of our customers, including Hospitals and General Contractors, as well as our internal partners, including Regional Service Managers & Directors, Project Management, Inside Sales, Customer Support, and Finance. The A/R Specialist will act as the customer’s advocate within the organization to recommend and/or implement changes essential to improving the level and quality of Accounts Receivable and administration. The goal is to improve cash flow and support the overall corporate goal of reducing Net Working Capital.
Your collaboration
- Utilize email, telephone, portals, InContact, and other communication methods to correspond with customers and internal partners to collect payments due to the company and facilitate win-win resolutions of outstanding AR balances.
- Research and reconcile customer accounts and outstanding balances.
- Perform collections on past due balances.
- Collaborate with internal partners to resolve outstanding AR balances and improve processes.
- Detail AR communication in Collections Management.
- Prepare statements and reports and attend meetings as necessary.
- Process refunds, write-offs, and other miscellaneous accounting entries.
- Process information requests from customers (i.e. Form W-9’s, address changes, statements of account, etc.)
- Review shipping hold list daily to release orders.
- Regularly manage hard credit blocks.
- Process credit card payments.
- Code incoming check and cash payments.
- Provide Accounts Receivable information for all PPR (Project Performance Review) meetings.
- Advise AR Supervisor and/or other Finance managers of any problems or opportunities with cash flow.
- Cross-train in other areas as directed and perform other duties as assigned.
Your competence
- Basic PC knowledge. MS Office including intermediate Excel. Ability to become proficient in the use of SAP as required.
- Accounts Receivable/Finance: 2 years.
- ERP System(s): 2 years.
- Customer Service: 2 years.
Desirable, but not Essential:
- SAP experience (Accounts Receivable, Job cost reports, Over-Under billing reports, Agings).
- Understanding of construction industry billing procedures.
Compensation: Target salary for this position is $45,000 - $58,000. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).
Clarity on your path
At Swisslog Healthcare, we are constantly looking for people who shape and develop our company. We offer exciting opportunities to learn, develop and lead change. You benefit from clear communication and development plans that are aligned with your personal strengths and our common goals. Enjoy many other benefits that we are constantly reviewing and expanding.
Wellbeing Initiatives
Modern Work Environment
Retirement Plans
Insurances
Grow with Us!
Our commitment
We use automation to make a difference in hospitals and healthcare facilities. 1,200 dedicated employees in more than 3,500 facilities around the world are already relieving the burden on staff and giving them more time for patient care activities. With the latest technologies in the field of medication management, we are taking responsibility for shaping tomorrow's healthcare system to improve patient care and increase medication safety.
Equal Opportunity EmployerSwisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.
Swisslog’s FMLA policy can be found at:
http://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at jobs.healthcare.us@swisslog.com .
