Job Type
Full-time
Description
Bilingual Pharmacy Technician – Satellite Pharmacy Operations
Our patient’s health, compliance, and satisfaction are the most important factors to us. As a Pharmacy Technician, you are responsible for demonstrating the highest standard of patient quality care –supporting the pharmacy team’s ability to promptly, safely and accurately fill patient’s prescriptions while providing a caring service that exceeds our patient’s expectations.
Responsibilities
Ability to speak fluent English / Spanish to be considered for this position !!!!
- Ability to work remotely with minimal pharmacist direct oversight
- Ability to coordinate patient access to medication.
- Assist the pharmacist with serving patients by communicating patients’ needs to the pharmacist.
- Ensure patient’s medication is kept secure awaiting patients’ arrival.
- Sterilize surfaces and equipment and keep working area clean.
- Greet customers and answer questions.
- Coordinate patient’s prescription delivery to site and home.
- Advocate for pharmacy operations to patients in waiting room.
- Makes calls to patients of location for refills.
- Process prescriptions electronically and ensure all information is complete and accurate.
- Resolve issues when they arise (e.g., rejected insurance claims).
- Undertake administrative tasks (e.g., Record-keeping) as assigned.
- Comply with all security measures and quality standards and activities.
- Keep abreast and stay current with HIPAA, HITECH, and FWA credentialing.
- Assist Pharmacist with clinical and non-clinical operations and document and report any issues per quality to the Pharmacist as appropriate.
- Communicate with insurance carriers to obtain payment for prescription claims.
- Answer incoming phone calls for prescription orders, refills, make outgoing follow up calls to patients regarding their medications.
- Triage calls and escalate to appropriate leadership when necessary.
Requirements
Education/Experience:
High school diploma or equivalent.
Must speak fluent English/Spanish required
Certified Pharmacy Technician Certification if required in your state of practice.
Preferred Experience And Skills
- At least 2-3 yrs proven experience as a pharmacy technician
- Experience with Micro Merchant pharmacy system.
- Knowledge of medication and dosage calculations.
- Knowledge of pharmacy law and medical terminology.
- Excellent communication and customer service skills.
- Outstanding organizational skills.
- Reliable with a keen eye for detail
Special Skills
Computer Literacy
Data Entry (accuracy)
Attention to Detail
Communication Skills
Interpersonal Skills
Team Player
Ability to Adapt Easily (Flexibility)
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; and Microsoft Outlook.
