Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
The SVP Sales, Optum Insight Payer is responsible for leading teams of solution sales executives whose focus is to maximize the value realization and other financial objectives for a specific set of Optum Insight products/solutions.
The SVP is responsible for the growth and retention of the Optum Insight portfolio by leading the OI sales team. The SVP ensures collaboration and coordination with Business Units, other Sales teams and Client Management to execute on the sales strategy. The SVP will leverage the team to provide a collective “voice of the customer” to the aligned Business Unit in support of but not limited to areas such as how effectively the client is utilizing the solutions, assessing training and re-training needs, and identifying add-on/up-sell opportunities to enhance the solutions. The team will support the product and service owners regarding new product features that tie to multiple clients’ needs or pain points, capacity planning and overall client satisfaction. The SVP will need to uncover and act on the competitive environment in their accounts as well as compile, analyze and provide insights on competitors.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Responsibilities
- Propose strategies, and influence the organization to embrace strategies, to grow net new and expansion of Optum portfolio within segment and target key growth areas increase market share within segment.
- Ensure strategic collaboration and coordination with Business Units, Sales Teams, and Optum matrix partners to deliver on enhancing the client experience and NPS.
- Oversee regular joint strategic account planning and business reviews (roadmaps, innovation, etc.) and tactical activities (governance, performance objectives, critical milestones) to ensure client needs and expectations are met.
- Proactively and continually assess, clarify and validate short term needs and long-term client objectives. Direct client to solution development efforts to address client needs.
- Understand how the client differentiates itself in markets and creates client value and how the Optum portfolio can support/maximize their differentiation.
- Act as the client’s advocate within Optum Insight to ensure the client receives the appropriate amount of attention and added value. Develop long-term relationships with assigned clients, connecting with key business executives and stakeholders.
- Facilitate the meeting of the key leader counterparts to deepen the overall relationship, problem solve, collaborate and/or otherwise ensure client performance objectives and expectations are met.
- Provide ongoing, accurate pipeline and forecast reports to Optum Insight leadership team.
- Lead, develop and maintain team of sales executives (both direct and indirect reports) who collaborate and coordinate with the Business Units, other Sales teams and Account Management and attain or exceed growth targets.
- Foster sales leadership competency and work to improve bench strength within the sales organization, including building pipeline, establishing development plans and mentoring individuals on the team to maximize their growth and potential.
Required Qualifications
- 10+ years of experience in sales leadership with proven experience with and developing relationships with Payer clients to achieve growth targets.
- Ability to demonstrate thought leadership in healthcare across multiple channels and become a trusted advisor to senior technical and business decision makers.
- Understanding of complex sales cycles at strategic level
- Significant experience, setting quota and sales targets for growth teams.
- Significant experience with salesforce CRM management.
- Adaptive, collaborative, expedient and driven.
- Customer centric with the ability to adjust plans and actions to meet changing market and/or customer needs.
- Ability to develop and deploy the strategy that drives customer partnership, revenue growth and retention.
- Candidates need to possess the ability to impact and influence customers and partners with a high degree of autonomy, energy, flexibility and the drive to create real and measurable business results.
- Solid interpersonal skills
- Demonstrated ability to excel in a highly matrixed environment.
- Ability to manage multiple competing priorities.
- Willingness to travel between 50% - 70%.
Preferred Qualifications
- Optum/UHG enterprise with solid relationships across the UHG enterprise
Additional Key Competencies
- Strategic thinking: capable of providing clear, balanced advice/counsel on a broad range of strategic and complex management, product and go to market issues.
- Driving results: results-oriented style with a high degree of analytical ability and proven problem-solving skills.
- Leading change: ability to thrive and quickly adapt to change, leading others through change in a dynamic, fast-paced industry and work environment.
- Leading people: ability to manage a team, recruit and retain top talent, build consensus, and rally members to achieve results. Ability to gain insights through relationships with front-line and mid-level personnel.
- Collaborating and influencing: effectively builds solid relationships and partnerships within and outside of the company. Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with all levels of team members, including front-line and mid-level personnel. Able to effectively navigate within a matrixed corporate structure.
- Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style that establishes an empathetic and effective relationship with front-line and mid-level personnel.
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $275,000 to $375,000 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
