Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The National Director of Training will lead the PFS National Training Team, which includes 7-10 Trainers. This director will have all leadership responsibilities that come with leading a team of employees. From an overall Training perspective, the national leader will have overall responsibility for training strategy, design, development, and implementation of training programs that enhance the skills, knowledge, and performance of the Provider Field Solutions (PFS) team nationwide. This role requires a strategic thinker with a solid background in adult learning principles, training program development, and team leadership. The Director of Training will work closely with cross functional teams and other key stakeholders to ensure that training initiatives align with organizational goals and drive business success. This position will report to the Senior VP of Provider Field Solutions.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

Training Strategy Development: Develop and implement a comprehensive training strategy for the PFS team that supports the organization’s goals and objectives. This is inclusive of new hire training, ongoing staff training and leadership training
Program Design and Delivery: Design, develop, and deliver innovative training programs, including workshops, e-learning modules, webinars, and on-the-job training
Performance Assessment: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make continuous improvements. This includes development and implementation of Training MBOs
Leadership and Team Management: Lead and manage a team of trainers, providing guidance, support, and professional development opportunities
Stakeholder Collaboration: Work collaboratively with PFS leaders, Human Capital, and other cross functional teams to identify training needs and develop targeted solutions
Budget Management: Develop and manage the training budget, ensuring efficient allocation of resources and adherence to financial constraints
Compliance and Standards: Ensure all training programs comply with industry standards, regulatory requirements, and organizational policies
Technology Integration: Leverage the latest training technologies and platforms to enhance learning experiences and accessibility
Reporting and Analysis: Prepare regular reports on training activities, outcomes, and ROI for senior management

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

5+ years of professional, health care industry experience
5+ years of experience in a Leadership role at the Director or higher level, including experience managing other people leaders
3+ years of experience working in Medicare Risk Adjustment & Quality
Experience developing and/or revamping department work models (i.e. department framework, how is the work organized, staffing models, etc.)
Ability to travel nationally as needed, roughly 10% of the time

Preferred Qualifications

3+ years of professional work experience in training and development
Experience leading a training and development team
Experience in designing and implementing successful training programs for a geographically dispersed team, inclusive of performance management metrics to evaluate both trainers and training programs
Advanced knowledge of Medicare Risk Adjustment & Quality Programs including hands-on experience working with Payers and Providers
Solid knowledge of adult learning principles and instructional design
Knowledge of the latest trends and best practices in training and development
Proficiency in training software and Learning Management Systems (LMS)
Proven excellent leadership, communication, and interpersonal skills
Proven solid analytical and problem-solving abilities
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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