Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Senior Product Manager – Authorization Management
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Senior Product Manager to join our Product Management team within our athenaCollector division. Your job will involve ownership of complex and/or multiple products areas within Collector’s portfolio. This includes understanding the market and customer, contributing to a product vision, developing business cases and driving the creation and delivery of the product.
The Team:
The Authorization Management team serves our clients by providing tools and technology to enable practices to processing prior authorizations. In partnership with the Operations organization, we deliver best in class products to athenaOne customers to reduce the burden that practices feel when managing complex authorization workflows.
The Opportunity:
We are looking for a seasoned Senior Product Manager to help guide product discovery, development and delivery as we modernize the athenaOne prior authorization experience and empower our clients to manage their practices to excellence using emerging capabilities in the prior authorization space. You will work closely with user experience and market-facing teams to understand client end user and leadership goals, and you will collaborate across athenahealth’s product subdivisions to prioritize the product roadmap for your team, and ensure delivery of high-quality, high-impact features to align with the needs of clients. You will work closely with our engineering and UX leaders as we build and deliver on our vision to provide actionable insights and meaningful transparency to our customers.
But enough about us; let’s talk about you. You are passionate about problem-solving, and always take a customer-centric approach. You know how to energize cross-functional teams around a problem and use data to identify and prioritize solutions. You push and strive toward the best long-term solution while executing against that plan day-to-day. You can make the tough trade off decisions between scope and schedule, while maintaining true focus on outcomes.
You are someone who demonstrates extensive experience with product and software design, development, and deployment; including ensuring the team has a right mix of skills and leveraging the strengths of the individual team members.
This is a hybrid role based in our Boston office with the expectation to be in the office one day a week.
Job Responsibilities:
Drive ongoing backlog allocations and prioritization of customer jobs to solve within area of responsibility
Define epics and user stories, clearly articulating business requirements for the problems we’re trying to solve - including UX/CX/Support requirements
Understand the market opportunity via user needs, market forces and applicable business models; with regards to what would best serve our clients today as well as in the future
Identify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement – Requesting analyses to inform backlog
Partner with Product Management leaders to be the voice of product decisions within the organization
Serve as Product Owner for scrum teams covering assigned product area
Partner with Product Management leaders to drive portfolio and product strategy
Engage with Sales, AM, Product Marketing, and other internal partner teams as needed to determine best ways to communicate product to customers; and to assist Product Management leadership with service descriptions
Contribute to the development of overall product management team by lending your knowledge and experience to teach others what you know
Typical Qualifications:
Bachelor’s Degree or equivalent combination of education, training, and experience is required
7+ years overall professional experience, inclusive of a minimum of 4-6 years of product management experience
Experience working with Agile (Scrum) teams desired
Understanding of healthcare / health IT environment a plus
Experience testing and validating value of products in the market
Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities
Ability to explain your positioning to various people around the company in an effective way
Excellent verbal and written communication skills, especially with senior leaders and customers
About athenahealth
Here’s ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
