McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
McKesson is in the business of better health, and we touch the lives of patients in virtually every aspect of healthcare. McKesson Medical-Surgical provides medical-surgical supplies and equipment to physicians' offices, home care agencies, long-term care facilities and surgery centers. Our catalog includes more than 150,000 national brand products from bandages to exam tables, plus McKesson's own line of high-quality medical-surgical products. We're proud to be the only national distributor serving the entire continuum of healthcare.
Every single McKesson employee contributes to our mission—by joining McKesson Medical-Surgical you act as a catalyst in a chain of events that helps millions of people all over the globe. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career!
Job Summary: This customer driven role works directly with contract administration and account managers in supporting account activity.
Key Responsibilities:
- Act as the primary point of contact and manage day-to-day contract activities for several multi-million-dollar large accounts for McKesson Medical-Surgical.
- Partner closely with account managers, customers, Group Purchasing Organizations, Contract Administration, and project management team to support assigned accounts.
- Proactively monitor, validate, and communicate changes to the account manager and customers daily.
- Obtain supporting contract documentation from suppliers through constant correspondence and assist suppliers in resolving eligibility issues.
- Monitor regular analysis of process workflow and account activity.
To be successful, you'll need to:
- Be a strong member of an outstanding team providing a single point of contact for the GPO Sales Team, while managing contract issues and communication for Strategic Accounts
- Drive process to ensure that 100% of all Strategic Account ship to locations are added to the primary GPO roster with correct parent/system within 90 days of creation (detailed documentation of delays)
- Collaborate with GPO and supplier partners to drive consistent eligibility across bill to and ship to accounts
- Various other tasks and/or projects, as assigned by the leadership team
Minimum Requirements
Requires 0-2 years of relevant experience.
Critical Skills
- 1+ years’ experience in account management, administrative sales support and/or customer service
- Advanced proficiency with MS Office (Excel- pivots, VLOOKUPS) and ability to analyze large datasets
- Excellent verbal and written communication skills required
- Prioritization skills in balancing the needs of internal/external customers while staying organized
Additional Skills
- Energetic self-starter with a passion for customer service
- The ability to interact professionally with vendors, customers, and co-workers
- The ability to focus on the customer's needs & manage multiple priorities
- Attention to detail, organizational and problem resolution skills
- Group Purchasing Organization and/or contract knowledge preferred
- Salesforce experience preferred
Education
- HS Diploma required.
- Bachelor's degree preferred or equivalent experience.
Physical Requirements
General Office Demands
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$54,800 - $91,300
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
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