Esco Technologies Inc. (ETI) is searching for a Quality Engineer to own and continuously improve the quality system across ETI operations, including incoming and outgoing material, project execution, installation, commissioning, technical support and field service. This individual coordinates customer-quality investigations, corrective actions and quality-performance monitoring, and works closely with the manufacturing site's QA function. This individual must be well organized, hands-on and have a team-centric mindset.
This individual will work closely with the production team, shipping and receiving, project managers, technical service and engineering to inspect, organize and record the status of incoming and outgoing material and to prevent recurring quality issues. Coordinating workplace safety at the Trevose facility is also part of this role.
JOB RESPONSIBILITIES
- Assess and review all materials and equipment received from suppliers and the manufacturing site to deliver the highest value of quality to customers
- Work with the production supervisor and shipping and receiving to inspect, organize and track incoming/outgoing material and record its status
- Create and maintain processes, inspection plans and acceptance criteria for incoming/outgoing material
- Approve conforming products for release, and reject, segregate and disposition defective or nonconforming products
- Verify outgoing shipments and their documentation (certificates of conformance, test reports, manuals) before release to customers
- Set quality requirements with engineering team (new product development, and manufacturing) and technical services (post sale products) for suppliers of raw materials, components and intermediate products, and monitor their compliance
- Serve as ETI's main quality contact with the manufacturing site's QA function, sharing findings and agreeing corrective actions
- Work with project managers and operations manager to build quality into new products and projects, including inspection and test plans and FAT/SAT readiness
- Oversee product development and engineering changes at ETI to identify deviations from quality standards
- Support installation, commissioning and qualification (IQ/OQ) with site services, including review of records, deviations and turnover documentation
- Coordinate customer-quality investigations, including complaints, field failures, warranty issues and returned equipment, with technical service and engineering
- Investigate root causes of defects and drive corrective and preventive actions (CAPA) through to verified effectiveness with international stakeholders
- Develop, document and continuously improve ETI's quality management system and quality control processes using Lean and Six Sigma methods
- Define quality metrics, monitor quality performance and submit detailed reports with recommended solutions to appropriate executives
- Coordinate workplace safety for the Trevose facility, including safety meetings, inspections and investigation of incidents and near misses
- Onboard and train employees and new quality control team members on quality procedures and inspection
- Stay up to date with quality control techniques, standards and the regulations that apply to ETI's customers
JOB QUALIFICATIONS
Bachelor's degree in engineering or a technical field and 3+ years in a quality engineering, quality assurance or quality control position (equivalent experience considered), including the following skills:
- Hands-on inspection experience, including reading drawings and specifications
- Familiarity with AI platforms to drive continuous improvement and optimize quality processes
- Root cause analysis and corrective action using structured methods (5 Whys, fishbone, etc.)
- Working knowledge of ISO 9001 quality management systems and document control
- Proficient in MS Office Suite, especially Excel
- Excellent organizational and leadership skills
- Outstanding communication skills, with tact, diplomacy and professionalism
- A keen eye for detail and a results-driven approach
- Good working attitude, adaptability and willingness to learn
- Perseverance towards achieving the goal
ADDITIONAL DESIRABLE REQUIREMENTS
- Lean Six Sigma Certification (Yellow Belt, Green Belt or Black Belt)
- Quality certification (ASQ CQE or CQA, or ISO 9001 and/or equivalent auditing experience)
- Experience in pharmaceutical, biotech or medical device environments (cGMP)
- Testing and validation of systems following strict written protocols (FAT, SAT, IQ/OQ)
- Familiarity with capital equipment such as isolators, containment or cleanroom systems
- Workplace safety experience (OSHA 10 or 30)
BENEFITS:
- Employer-paid Health Insurance and Vision Insurance.
- Dental Insurance.
- Employer Paid Short-Term Disability.
- Employer Paid Life Insurance.
- Paid time off.
- 401k match
Esco Technologies Inc. is an equal opportunity employer.
