About the job
The Payroll and Benefits Analyst is responsible for supporting accurate, compliant, and efficient payroll and benefits operations across North America. A primary focus of this role is auditing payroll files and related data to identify errors, discrepancies, and control gaps before and after payroll processing. The position also owns the administration and ongoing management of the company 401(k) program and provides analytical and operational support across payroll, benefits, billing, and finance-related activities.
The Payroll and Benefits Analyst must demonstrate strong attention to detail, analytical judgment, confidentiality, and a service-oriented approach. This role partners with People & Culture, Payroll, Benefits, Finance, external vendors, and business stakeholders to resolve issues, strengthen controls, maintain accurate records, and support timely employee service. The individual must be able to manage recurring deadlines while responding effectively to ad hoc requests and shifting business priorities.
Reporting to the People & Culture Director for North America, this Austin, Texas-based position supports payroll and benefits operations and serves as backup to Payroll Specialists as needed. Core to the role is the ability to independently perform detailed audits, research discrepancies, communicate findings clearly, and complete globally required payroll auditing and reporting activities in accordance with company requirements.
Key Responsibilities
- Audit payroll files, payroll registers, employee changes, earnings, deductions, taxes, and other payroll-related data to identify discrepancies and help ensure accurate processing.
- Research payroll exceptions and discrepancies, document findings, coordinate corrections, and track issues through resolution.
- Own and manage day-to-day administration of the company 401(k) program, including employee and employer contribution monitoring, eligibility support, file reviews, reconciliations, vendor coordination, and issue resolution.
Set yourself apart
Basic Qualifications
- Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field preferred; equivalent relevant experience may be considered.
- 3+ years of payroll, benefits, payroll accounting, HR operations, or related analytical experience preferred.
- Hands-on experience auditing payroll data, reconciling payroll or benefit accounts, researching discrepancies, and documenting corrections.
- Experience administering or supporting a defined contribution retirement plan, preferably a 401(k) plan, including contribution and eligibility review, reconciliations, and vendor coordination.
- Working knowledge of payroll concepts, wage and hour requirements, payroll taxes, deductions, benefit deductions, retirement plan contributions, and payroll controls.
- Strong analytical and problem-solving skills with a high level of accuracy
