Description
Who is USP?
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
Brief Job Overview
The Senior Market Development Manager is responsible for executing a comprehensive business growth strategy to expand USP Biologics activities across cell and gene therapy, monoclonal antibodies, peptides, and microbiology modalities. This role will identify, research, and pursue new and adjacent market opportunities, translating market insights into actionable strategies that drive adoption of USP Biologics standards and reference materials.
The incumbent will build, cultivate, and sustain strategic relationships with key customers and industry stakeholders, including biologics manufacturers, raw material suppliers, analytical testing laboratories, distributors, and trade and industry organizations. Through proactive relationship management and collaboration, the role will expand USP’s commercial network, generate new sales opportunities, and support increased market penetration and brand awareness.
Working cross‑functionally with sales, product management, scientific affairs, digital and regional marketing, and other internal teams, the Senior Market Development Manager will serve as a critical liaison between customers and USP stakeholders. This collaboration will support the development and execution of integrated marketing and sales strategies aimed at meeting annual revenue targets, driving profitable growth, and improving gross margin performance.
The role requires a strong understanding of USP business requirements, customer needs, and competitive market dynamics. Responsibilities include analyzing competitor activity, tracking regional customer and pipeline data, managing budgets and forecasts for growth initiatives, and monitoring performance through regular reporting to ensure delivery against key objectives.
In addition, this position will support voice‑of‑customer efforts to inform future standards and materials development and contribute to external collaborations aligned with USP’s mission. Success in this role requires excellent interpersonal and communication skills, strong business acumen, and the ability to navigate complexity, influence cross‑functional teams, and engage external partners effectively.
How will YOU create impact here at USP?
As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.
Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.
The Senior Market Development Manager, Biologics, has the following responsibilities:
- Proven ability to influence and drive outcomes without direct authority.
- Results-oriented professional with a track record of successful delivery.
- Exceptional interpersonal, communication, and relationship‑building skills; professional presence across phone, video, and in‑person settings.
- Strong problem‑solving capabilities with a customer‑centric mindset.
- Highly self‑motivated and effective in fast‑paced, multi‑priority environments.
- Demonstrated ability to manage competing priorities with strong attention to detail.
- Comfortable navigating ambiguity, frequent change, and real‑time course correction.
- Skilled at collaborating across diverse, global teams and stakeholder groups, both internally and externally.
- High level of professionalism, accountability, collaboration, and sound judgment; demonstrates initiative and resourcefulness.
- Excellent in‑person and virtual presentation skills.
- Strong business acumen with the ability to understand, align to, and deliver against business objectives.
- Proficient in Microsoft Office and Copilot; experienced in data querying, analysis, and reporting.
- Willingness and ability to work flexible hours to support global time zones.
- Knowledge of USP products and services is highly desirable.
Who is USP Looking For?
The Successful Candidate Will Have a Demonstrated Understanding Of Our Mission, Commitment To Excellence Through Inclusive And Equitable Behaviors And Practices, Ability To Quickly Build Credibility With Stakeholders, Along With The Following Competencies And Experience
- Bachelor's degree in Life Sciences or a related science field required or business degree and 4+ years related field experience.
- 5-6 years of experience in global pharmaceutical or life science tools industry, a strong understanding of local market and manufacturing trends, and an existing network of industry contacts.
- At least 4 years of experience in sales, marketing or customer-facing role.
- Basic understanding of pharmaceutical industry, FDA/government regulations and use of compendial and industry standards.
Additional Desired Preferences
- Combined education and experience within life science tools, pharmaceutical manufacturing, and analytical sciences.
- Experience using data analytical platforms (e.g. Tableau), digital marketing platforms (e.g. Marketo) and CRM platform (e.g. Sales Force).
- Previous sales and/or global marketing experience of standards, controls, or reference materials.
- Experience with regulatory compliance, quality control, quality assurance or GMP background a plus.
Supervisory Responsibilities
None, this is an individual contributor role.
Benefits
USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
Compensation
Base Salary Range: USD $120,051.00 – $171,072.00 annually.
Target Annual Bonus: % Varies based on level of role.
Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.
Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Category Sales & Marketing
Job Type Full-Time
