Merge posting Verbiage (add as first line in the Job Summary) :
Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.
With minimal supervision, leverages deep technical expertise to set the reliability, observability, and operational automation direction for business-critical, PHI-bearing cloud platforms.
Establishes reliability standards, service level objectives, and automation practices across multiple teams, and leads their implementation through technical influence rather than direct reporting authority.
Providetechnical guidance, mentorship, and leadership to engineers across development, QA, and operations teams.
Define, publish, and govern service levelobjectives(SLOs)management framework,help to defineservice level indicators, and error budgets for the platform and its shared services.
Set observability standards for metrics, logging, tracing, and alerting, and drive consistent adoption across teams.
Own the technical side of the incident lifecycle: detection, response, escalation, and post-incident review; drive corrective actions to closure.
Lead capacity planning, performance engineering, failure-domain isolation, and disaster recovery design.
Operational Automation Design and Implementation
Automate recurring operational work including patching, scaling, certificate rotation, backup and restore validation, and disaster recovery exercises.
Liaise with cross functional teams (development, product, program management, support, implementation, security, etc.) in delivering and supporting their projects.
Core Competencies
Organized: Demonstrates strong planning, coordination, and attention to detail while managing multiple priorities.
Analytical: Uses data-driven thinking and sound judgment to solve complex problems and make informed decisions.
Growth Mindset: Embraces feedback, continuous learning, and opportunities for personal and professional development.
Quick Learner: Rapidly acquires new technical knowledge, processes, and business context.
Systems Thinking: Understands and evaluates failures and performance across an entire distributed platform rather than focusing on isolated components.
Technical Acumen: Possesses deep expertise in cloud infrastructure and distributed systems, with the credibility to influence technical strategy across teams.
Automation-First Mindset: Continuously seeks opportunities to eliminate manual effort through scalable automation and process improvement.
Communication Skills: Effectively communicates complex ideas through clear, concise verbal and written communication.
Leadership & Influence: Builds alignment, drives outcomes, and influences stakeholders without relying on direct authority.
Priority Management: Effectively balances competing demands and focuses efforts on the highest-impact work.
Composure Under Pressure: Maintains sound judgment, clear decision-making, and calm leadership during production incidents and high-pressure situations.
Collaboration: Builds strong relationships and works effectively with diverse stakeholders across teams, functions, and external partners.
Technical Skills, (if applicable):
Observability and telemetry tooling (e.g., Azure Monitor/KQL, Prometheus, Grafana, distributed tracing)
Proficiencyin at least one automation or systems language (e.g., Python, Go, Bash, Java)
Preferred Skills
Supervisory Skills, (if applicable):
a) Education Requirements:
Preferred
Experience Required
Preferred:
The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max :
$174,688.00 - $262,032.00 (USD)
Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
