Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary
The Technical Administrator – CLM Systems will serve as the primary owner and administrator of athenahealth’s Contract Lifecycle Management platform, Agiloft. This role is responsible for configuration, optimization, and ongoing support of contract management workflows, ensuring the platform effectively supports Legal, Procurement, and other business stakeholders.
This individual will act as a process enabler who translates business requirements into scalable system design and takes ownership of the CLM platform’s health, reliability, and evolution.
About the Team
This role partners closely with Legal Operations and IT to drive platform adoption, streamline contract processes, and enable scalable, data-driven legal workflows. Over time, the scope may expand to include additional legal technology tools such as Harvey, RelativityOne, and ServiceNow, with an expectation of growing into broader Legal Systems ownership.
Core Responsibilities
Required Experience & Skills
3+ years of experience administering Agiloft CLM or a similar contract lifecycle management platform.
Strong hands-on experience with workflow configuration, business rules, forms, and automation.
Experience supporting contract management or legal operations processes.
Proven ability to manage system configurations and end-user support in a SaaS environment.
Experience with integrations, APIs, and data synchronization across enterprise platforms preferred.
Familiarity with ServiceNow, Salesforce, and AI-enabled legal tools such as Harvey preferred.
Experience with reporting tools, dashboards, or data analysis tools such as Excel or Power BI preferred.
Strong problem-solving, troubleshooting, and stakeholder collaboration skills.
Ability to understand relational data concepts and apply logical query construction and rule-based automation.
Detail-oriented with a strong focus on scalability, governance, accuracy, and auditability.
Self-starter with a strong ownership mindset and willingness to expand into broader legal technology responsibilities.
Why This Role Matters
This role is central to making contract operations more scalable, efficient, and reliable. It combines technical administration, workflow design, and legal process enablement to support a growing legal technology ecosystem.
Expected Compensation
$102,000 - $174,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
