P21 Administrator

Integrated Medical Systems, Inc. • Full-time • Bolingbrook, IL, US • 5d ago

Job Description

Integrated Medical Systems, Inc. (IMS), founded in 1994, is one of the nation’s top distributors within the alternate site market. We strive to continually exceed expectations by cultivating valued partnerships and delivering on our commitment to always put our customers first. We offer flexible rental and purchase options for a vast line of disposable and rental products specific to infusion, respiratory, enteral feeding, oncology, and cleanroom.

People at IMS are innovative, dedicated, and experienced to enhance our customers’ experience from start to finish. By joining us, not only will you be working alongside industry experts and thought leaders, but also with a company recognized for its dedication to employee growth and well-being.

We are looking for a skilled P21 Specialist to serve as the subject matter expert for our Epicor Prophet 21 ERP system. In this role, you will support the ongoing configuration, optimization, and user support of P21 across IMS, working closely with operations, finance, and sales teams. The ideal candidate combines strong technical ERP knowledge with a solid understanding of distribution business processes.

Job Requirements

Required Skills:

3+ years of hands-on experience with Epicor Prophet 21 (P21) in a system administrator, analyst, or specialist capacity.
Strong understanding of distribution business processes including order management, inventory control, purchasing, and accounts receivable/payable.
Experience with P21 configuration, module setup, and user administration.
Proficiency in writing and optimizing SQL queries and stored procedures for data analysis, database maintenance, and custom report development.
Experience as a Database Administrator (DBA) or in a DBA-support role, including database maintenance, backups, and performance tuning, ideally within a SQL Server environment.
Ability to translate business requirements into system solutions and process improvements.
Strong troubleshooting and problem-solving skills with a high attention to detail.
Effective communication skills to work cross-functionally with non-technical stakeholders.
Bachelor’s degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience.

Preferred Skills:

Experience with P21 upgrades or full system implementations.
Knowledge of EDI, API integrations, or third-party system integrations with P21.
Familiarity with Crystal Reports, SSRS, or other reporting tools used in conjunction with P21.
Experience in healthcare distribution, medical devices, or a regulated distribution environment.
Epicor P21 certification or formal Epicor training.

Job Responsibilities

How You’ll Make an Impact:

Serve as the primary system administrator and subject matter expert for Epicor Prophet 21 (P21), ensuring optimal system performance and availability.
Configure and maintain P21 system settings, user roles, pricing structures, and workflows aligned with business needs.
Partner with department stakeholders to gather requirements, analyze business processes, and implement P21 solutions to improve operational efficiency.
Lead and support P21 upgrades, patches, and system enhancements, coordinating with IT and Epicor support as needed.
Develop and maintain custom reports, dashboards, and data extracts using P21 reporting tools and SQL queries.
Train and support end users across sales, operations, finance, and customer service in the effective use of P21 modules.
Troubleshoot and resolve system issues, data discrepancies, and user-reported errors in a timely manner.
Document system configurations, processes, and standard operating procedures related to P21.
Collaborate with finance and operations teams on inventory management, order management, and pricing functions within P21.
Evaluate new P21 features and modules, recommending adoption where they align with business goals.

Job Benefits

Benefits: