Description
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
This role has the end-to-end global supply accountability for the assigned value stream. This role is responsible for leading and managing supply chain manager/professionals and site level supply chain, ensuring excellent customer service and supply chain operations performance. The role is a point of contact for supply planning leadership and is accountable for the end-to-end supply of a value stream. This role is responsible for the deployment of the strategy, management of the long/short-term capacity planning and participation in the annual budgeting process.
Essential Duties And Responsibilities
- Responsible for the end-to-end global product supply execution for the value stream; orchestrating the plan, source, make, deliver to ensure product supply and customer service.
- Manage and develop global network planners, plant supply chain leaders and plant supply chain professionals.
- Responsible for ensuring long-/short-term capacity analysis, the execution of the network optimization plan and end to end inventory management.
- Provides comprehensive information, analytics and visibility of the value stream supply status.
- Develops long term network master plans for all manufacturing sites in the value stream with a focus on long term strategic capacity planning.
- Drives and oversees supply chain performance and continuous improvement initiatives within the planning and materials functions. Drives performance on target service levels and other supply chain KPI’s.
- Partners with Customer Success and Commercial for the short-term supply to customers.
- Implements objectives aligned with business strategies, builds and manages a high performing team that can scale and support future growth.
- Implements appropriate processes and structures to deliver commitments; identify and communicate risks across the supply chain.
- Ensure the budget and strategic plan for respective value stream
- Implements process and systems to support optimized supply planning, escalation, and risk mitigation.
- Key leader and contributor in the value stream; escalating risks and supply constraints, providing scenarios, proposing alternate solutions and comprehensive analytics to drive consensus and rapid decision making.
- Is accountable for the Global Supply Review process incorporating constraints to the network plan and any deviations to budget or the previous plan.
- Active leader in prioritization or allocations; providing single source communication for the value stream.
- Supports the development of the right functional structure for the value stream and staffing plan to achieve objectives of cost, service, and growth.
- Develops strong relationships with adjacent cross functional clients.
- Ensures compliance with Global Supply policies and procedures.
- Drives adherence to using the ERP system and Power BI.
- Other duties as assigned.
Education
- Bachelor's Degree Science or technical field; supply chain management required
- Master's Degree MBA or advanced degree or certification in Supply Chain Management (APICS or CSCP certification) strongly preferred
Work Experience
- 10+ years of supply chain management and planning experience for a global Biotech, Pharmaceutical, Medical Devices or Consumer Product Company using world class supply chain planning required
- Execution process experience with at least 3 years as a manager required
- Experience with organization change management in a globally diverse, rapidly changing environment preferred
Preferred Knowledge, Skills And Abilities
- Demonstrated leadership capabilities building highly effective teams with a global mindset.
- Strong leadership and ability to influence. Ability to anticipate and lead through ambiguity.
- Ability to work in a matrix environment and build strong relationships by being transparent, reliable and delivering on commitments. Able to creatively leverage resources to ensure supply.
- Ability to provide innovative ideas or alternatives to optimize the supply chain network that create value. Think broadly with sound business acumen.
- Strong understanding of global supply planning principles (financial and material flows, linkages, lead times, systems, strategic planning, budgeting) and experience using ERP systems.
- Has a continuous improvement mindset, strong strategic and analytical thinking, leverages data for problem solving and rapid decision making.
- Skilled in achieving results and managing others to achieve corporate, site, and departmental objectives
- Excellent communication skills, strong overall presentation and influencing skills, assertiveness and ability to interact and gain support of senior management
- Ability to create and foster a team-based environment to create and maintain cooperative relationships across the organization.
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Support and contribute in Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company’s safety policy at all times
- Able to comply with the company’s quality policy at all times.
- Fluent in English.
License and Certifications
- Manufacturing\APCIS-Certified in Production and Inventory Management (CPIM) or CSCP upon hire preferred
Travel Requirements
20%: Up to 52 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
- Make independent and sound judgments.
- Multitask, work under time constraints, problem solve, and prioritize.
- Maintain confidentiality and resolve conflicts.
- Use written and verbal communication skills.
- Ability to partner with international colleagues.
- Read and interpret data, information and documents to analyze and solve problems.
- Learn and apply new information and new skills.
- Ensures a culture of performance, collaboration, customer service and accountability where individuals are valued, recognized, developed and aligned to our company mission and supply chain strategy.
- Ability to effectively operate in a complex and dynamic environment, provide clear direction and instruction to direct reports, and continuously looking internally and externally for best practices and areas for improvement.
- Ability to lead via influence.
What We Offer
Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.
