This position is incentive eligible.
Do you have the career opportunities as an Account Director you want with your current employer? We have an exciting opportunity for you to join HealthTrust Performance Group which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Job Summary And Qualifications
The Account Director is the primary executive partner to HealthTrust members, focused on driving savings, improving performance, and expanding relationships. They act as a trusted advisor, using data and analytics to identify opportunities, execute strategic account plans, and deliver measurable results. The role also ensures strong member engagement, coordinates internal resources, and helps increase loyalty, retention, and growth within assigned accounts.
Portfolio of assigned strategic accounts includes Hospitals, Ambulatory Surgery Centers, Long Term Care facilities, and/or Behavioral Health facilities. The ability to travel extensively up to 75%, including overnight travel, is required for the role.
Key Responsibilities
- Formulates and leads as one point of contact for cross-business unit strategies and plans for member.
- Move strategic customers from current state to a trusted strategic partnership; formalize partnership through an agreement that is recognized across HealthTrust and the account.
- Meets member specific targets for organic growth, contract performance, compliance, conversions, PA renewal, savings and strategic objectives.
- Establishes productive, professional and consultative relationships with C-Suite and executive personnel throughout member organization, building credibility and trust through collaboration.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary HealthTrust personnel.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one to three year period that leads to a clear action plan for success.
- Coordinates the involvement of the vertical team (Specialists, Account Managers, Support Services, technical resources, operations management and leadership) to develop and articulate a strategic vision for member in order to meet account performance objectives and customers' expectations. Builds strategic partnerships with accounts to further advance company goals of revenue and margin enhancement.
- Establishes strong relationships with key internal Sourcing, Supply Chain, Clinical
- Resources and Finance within HealthTrust to become a Trusted Advisor
- Keeps the organization’s vision and values at the forefront of decision-making and action.
- May supervise staff assigned to support responsibilities for specific customers.
Requirements
- Bachelor’s degree in business or management related field. Advanced degree preferred.
- Minimum 5+ years of strategic account management experience managing large national and/or global brand relationships
- 3+ years of market segment experience or successful record of accomplishment as a Strategic Account Manager (supply chain and healthcare industry preferred)
- Sales experience- prospecting, pipeline development, conversion
- Project management experience
- Experience working with data analysis and visualization tools, such as Microsoft PowerBI and Tableau
- Salesforce CRM experience preferred
- Consulting experience a plus
Benefits
HealthTrust Performance Group, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Account Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
