Revenue Operations Applications Developer
Position Overview
At Lakeland Fire + Safety, our mission is to protect people around the world through innovative protective apparel and safety solutions. As part of our continued digital transformation, we are seeking a highly skilled Revenue Operations Applications Developer to design, develop, and support the technology platforms that power our global commercial organization.
This role serves as a critical bridge between Sales, Marketing, Customer Service, Product Management, Finance, and IT by developing and integrating applications that improve customer engagement, streamline business processes, and enable revenue growth. The ideal candidate is a hands-on developer with strong business acumen who can build scalable solutions across Salesforce, web platforms, customer portals, business applications, and enterprise integrations.
A key responsibility of this role will be leading the development of Lakeland's next-generation digital framework, creating seamless connectivity between our global web ecosystem, Salesforce platform, ERP environment, and customer-facing applications.
Digital Strategy, Analytics & Governance
- Support the long-term Revenue Operations technology roadmap and digital architecture strategy.
- Improve website usability, customer experience, accessibility, analytics, SEO, and conversion performance.
- Develop and maintain technical documentation, integration standards, system architecture diagrams, and development procedures.
- Monitor system performance, reliability, and adoption while identifying opportunities for continuous improvement.
Salesforce Development & Business Systems Integration
- Develop and support Salesforce solutions including Lightning Web Components (LWC), Experience Cloud, Flow automation, Apex integrations, and custom applications.
- Build integrations between Salesforce, ERP systems, customer portals, marketing platforms, product management systems, and other business applications.
- Support data governance, master data management, system architecture, and data quality initiatives.
- Partner with Sales Operations, Marketing Operations, Customer Service, and IT teams to optimize business workflows and technology utilization.
- Assist with system implementations, enhancements, upgrades, testing, and deployment activities.
Web Framework & Digital Platform Development
- Architect, develop and optimize Lakeland’s global web ecosystem, including Lakeland.com and associated regional or brand websites.
- Build custom web applications, customer portals, and digital tools supporting commercial and customer-facing initiatives.
- Develop responsive frontend experiences utilizing HTML, CSS/SCSS, JavaScript/TypeScript, and modern web frameworks.
- Maintain WordPress environments, hosting infrastructure, security, backups, performance optimization, and plugin management.
- Develop web-to-lead, web-to-case, and customer self-service capabilities integrated directly with Salesforce.
- Support future eCommerce, customer portal, and digital experience initiatives.
Revenue Operations Technology & Application Development
- Develop, maintain, and optimize applications that support Sales, Marketing, Customer Service, and Revenue Operations initiatives.
- Build custom applications, workflows, integrations, and automation solutions that support revenue-generating processes.
- Collaborate with business stakeholders to translate operational needs into technical solutions that improve productivity and customer experience.
- Support ongoing digital transformation initiatives and identify opportunities to automate manual processes.
Qualifications
Required Technical Skills
- Strong experience with:
- HTML5
- CSS/SCSS
- JavaScript/TypeScript
- REST APIs
- JSON/XML
- SQL
- WordPress development and customization
- Experience developing and integrating applications with CRM, ERP, marketing automation, or enterprise business systems.
- Salesforce development experience including:
- Lightning Web Components (LWC)
- Experience Cloud
- Salesforce APIs
- Salesforce Flow
- Apex (preferred)
- Experience with:
- Git/version control
- Web security best practices
- Hosting environments
- CI/CD deployment pipelines
- System integrations and middleware technologies
- Other duties as assigned.
Preferred Experience & Professional Skills
- 5+ years of experience in application development, Revenue Operations technology, CRM development, or enterprise systems integration.
- Experience supporting Sales Operations, Marketing Operations, Customer Service, or Revenue Operations functions.
- Experience with Salesforce administration, customization, and commercial systems architecture.
- Experience with Power BI, Tableau, Google Analytics, or other reporting and analytics platforms.
- Familiarity with ERP systems, eCommerce platforms, customer portals, and product information management systems.
- Exposure to cloud platforms such as Azure, AWS, or similar environments.
- Strong solution architecture and business process improvement mindset.
- Ability to balance strategic planning with hands-on technical execution.
- Excellent communication, stakeholder management, and cross-functional collaboration skills.
- Ability to manage multiple priorities in a fast-paced global environment.
Why This Role Matters
This position will play a key role in building the technology foundation that enables Lakeland's global commercial strategy. By connecting digital platforms the Revenue Operations Applications Developer will help drive revenue growth, improve operational efficiency, and enhance the customer journey across the organization.
