The Company
Micromedex by Merative is a trusted clinical decision support solution used by clinicians in thousands of hospitals, health systems, payers, and government agencies worldwide. For over 50 years, we’ve delivered evidence-based drug, toxicology, and condition information to help clinicians make confident, timely decisions and educate patients at the point of care.
Today, Micromedex is evolving. With a modernized homepage and AI-powered search, clinicians can now find precise answers faster—supported by rigorously validated, evidence-based content. Our portfolio includes drug reference, IV compatibility, pediatric dosing, toxicology databases, and integrated calculators, all accessible via web and mobile. By combining authoritative content with intuitive, AI-enhanced tools, Micromedex empowers healthcare organizations to improve medication safety, reduce adverse events, and deliver better patient outcomes.
TheSenior ClinicalEditorial Operations Manageris responsible forday-to-day clinical content operations across Editorial, with a primary focus on contractor workflow oversight, quality assurance(QA), and sustainable implementation of process improvements and innovation initiatives. This role centralizes operational accountability for clinical contractor deliverablesand QA to ensure workremainsaligned toestablishedMicromedex editorial standards, governance, and end-to-end publication expectations.The role also includes direct management of clinical operations team members and oversight ofclinicalsurveillance workflows.
This rolepartners closely withotherEditorial leaders and the Senior DirectorofContent Innovation & Optimization to operationalize changes (eg, AI-powered search feedback, information architecture and knowledge-layer improvements) whilemaintainingconsistency across content portfolios.
Contractor operations & resourcing:Own contractor resource strategy, including capacity planning, allocation, and optimization of resources to meet business needs;oversee contractor schedules, deliverables, and communications;maintainstrong partnerships withcontractorintegrators, consultants, andMerativeContractor Operations, Procurement, and Accounts Payable.
Peopleleadership & team management:Lead and develop theclinical operationsteam,including goalssetting,establishingperformanceexpectations, coaching, andcareerdevelopment; set priorities and provide oversight aligned withstrategic priorities.
Workflow governance & documentation:In partnership with editors and managers,establishand governprocessestocreate,maintain, and improve workflows, SOPs, policies, and style guides; keep documentation current and accessible.
Intake, triage, and prioritization:Partner with the Senior Director of Content Innovation and Optimization and Editorial Leadership to run intake and triage for innovation requests, optimization opportunities, and AI-search feedback; route work and track outcomes.
Change management & workflow redesign:Bring forwardandtranslateinnovation initiatives intooperationalplans, includingtraining, documentation, QA,andhandoffs; reduce variationand duplicationacross content modules to enable scaling.
Cross-functional partnership:Actas Editorial’s operationalliaisonwith Content Innovation & Optimization,Development, andProduct Management, supportingproduct changeswithcontentimpact(eg, vector-basedand AIsearch evolution,productredesign).
Incident response coordination:Coordinate Editorial incident response, ensuringtimelyintake, prioritization, communication, and follow-through.
Operational reporting:Track Editorial KPIs such as throughput, quality, timeliness, and rework; provide regular updates to leadership and the Micromedex Senior Leadership Team.
Qualificationsfor success
3+ years ofdemonstratedpeople leadership and project management experience, with the ability to manage team members and lead complex, cross-functional initiatives; accountable for prioritization, execution, and delivery across multiple workstreams in a dynamic, operational environment
Strong understanding of editorial governance and the importance of content integrity, including adherence to standards, policies, and style guidance
Strong computer skills; familiarity with MS Office365products (Word, Excel, Outlook,Teams,Copilot)
Experience managing clinicaloreditorial operations, including contractor/vendor oversight, workflow execution, and quality assurance
Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max :
$132,762.88 - $199,144.32 (USD)
Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
