Regional Director of Field Operations

Bureau Veritas Group • Full-time • Austin, TX, US • 6d ago

Summary

Position Summary and Objectives – Regional Director of Field Operations

The Regional Director of Field Operations reports to the Director of Operations – Central Region, based in the Plano, TX office. The Regional Director of Field Operations will have responsibilities for leading a multi-disciplined inspection team and managing the day-to-day operational performance of the inspection and technical team and will have a close working relationship with the plan review, office team, and other technical service lines.

Major Responsibilities

Manage, plan, and direct the regional municipal operations; supervise workflow of assigned staff; evaluate work products, methods, and procedures.
Assist Director of Operations in recruitment and hiring of staff to support the workload.
Ensure inspections are performed in a timely manner, and in accordance with established procedures.
Coordinate inspection activities with other departments, divisions, and outside agencies to resolve issues and enhance customer service.
Conduct meetings with project stakeholders, property owners, developers, and designers to explain codes, policies, and procedures and to mediate/resolve conflicts and respond to questions concerning field inspection activities.
Provide oversight for complex projects during the inspection and review process if needed and monitor the tracking and progress of projects.
Analyze and make recommendations to policies, methods, and procedures to improve efficiency and effectiveness of inspection operations.
Ensure uniform application and implementation of ordinances, codes, standards, and regulations through inspection activities.
Respond to inquiries and concerns from engineers, architects, contractors, staff, and the public regarding field inspection issues.
Interpret codes, standards, laws, and regulations; resolves building code issues during the inspection process in the field.
Conduct research and analysis of complex technical issues; evaluate alternatives and provide recommendations.
Monitor performance measures and prepare related reports; Oversight of all IAS evaluations and reports pertaining to inspection personnel.
Participate in the administration of building permit system, records management, and technology improvements to enhance operations and customer service.
Stay current with new development or changes in codes, standards, materials, and technology; and
Perform other duties as assigned and required by Director of Operations – Central Region
Develop specific growth strategies to generate leads, growth, and market awareness, directly leading to revenue growth in the region.

Education And Experience

Education and experience equivalent to a bachelor’s degree in architecture, Construction Management, Engineering, or a related field.
Five (5) years of increasingly responsible experience in building inspections; and
Two (2) years of which shall have been in a supervisory capacity pertaining to inspections and building department/divisions.

Additional Requirements Include

Certification as a Combination Residential and Commercial Inspector or Certified Building Official by the International Code Council (ICC) is required (Master Code Professional preferred/encouraged)
Excellent customer service/problem solving skills and ability to work well with internal staff and team.
Periodic travel will be required as needed and attendance at related trade shows will be necessary.
After-hours work will be required as needed for Council Meetings, Client Workshops, Travel, etc.
Communication, knowledge, and understanding of all regions within the regional area and the perspective Area Managers and Staff.
Consistent and regular communication will be expected at a high level with all staff and clients.

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