Description
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
This position is responsible for providing direct administrative support to the site. Relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage several different and often conflicting projects or activities at one time. This position is accountable for performing these plant and administrative duties in a professional and courteous manner with a strong emphasis on Customer Service to both employees and external clients. In addition, be highly organized with an ability to demonstrate keen attention to details, adaptability, resourcefulness, and efficiency. Advanced OUTLOOK skills. Follow up in a timely manner, prioritize, and manage time-sensitive deadlines in a complex, demanding environment.
Essential Duties And Responsibilities
- Comprehensive administrative support to site management to include calendar management, travel, expense reconciliation.
- Attend various management staff meetings, record and track action items and publishing minutes as requested.
- Provide a bridge for smooth communication between the site management and internal departments and employees; demonstrating leadership to maintain credibility, trust, and support with management staff.
- Ensures security and confidentiality is held to the highest standard in accordance with policies.
- Coordinate interoffice communications in a clear and concise manner.
- Function as a gatekeeper to site management by fielding email, calls, and inquiries, and taking detailed messages.
- Partners with various internal departments on projects and ensuring security and processes held to the highest standard by following procedures and policies set forth by the Site and West Corporate
- Assist with in-house and offsite meetings, conference room reservations, catering meals, special equipment needs, transportation and other related items.
- Manage the execution of the company, site, and or department events, fundraising, and employee engagement activities
- Procurement of non-inventory items (SAP)
- Actively partners with site staff to execute on the day-to-day plant activities.
- Contributes to team efforts by accomplishing related results as needed.
- Other projects as assigned.
Additional Responsibilities
Education
- High School Diploma Or equivalent. required and
- Associate's Degree In office administration preferred
Work Experience
- Minimum 3 years in office administration. required and
- Administrative experience working with Director and above management in a corporate or manufacturing setting. preferred
Preferred Knowledge, Skills And Abilities
- Concur and SAP Knowledge a plus.
- Proficiency in Microsoft Office (Outlook, PowerPoint, Excel)
- Excellent written and verbal communication skills with all levels of employees. Must exhibit a positive and professional upbeat tone and manner.
- Strong organizational and interpersonal skills that reflect ability to perform and prioritize multiple tasks seamlessly with exceptional attention to detail.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
- Must be flexible and effectively deal with interruptions.
- Strong customer focus.
- Must be able to read and write in English. Proficiency in writing and communicating professionally and concisely.
- Demonstrate proactive approaches to problem-solving with strong decision-making capability.
- Intermediate level skills required in Microsoft Excel, Power Point, Word, and Outlook.
- Able to comply with the company’s safety policies.
- Forward looking thinker, who actively seeks opportunities and proposes solutions.
- Able to operate/ maintain office equipment (i.e. fax, copy machines, multi?media, postage meter, etc.).
- Able to comply with the company’s safety policy at all times
License and Certifications
Travel Requirements
None: No travel required
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
- Office and manufacturing environment.
- Ability to lift files, open filing cabinets and bend or stand as necessary.
- Must follow and comply with Plant’s Dress and Hygiene Code (SOI)
- Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time
- Must follow and comply with all Company and Plant policies, procedure (SOIs), rules and State and Federal laws
What We Offer
Shift
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.
