AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
The Pharmacy Technician Supervisor is responsible for leading the workforce optimization of the Valley View, OH pharmacy. They will also contribute to providing a positive culture while ensuring the pharmacy is meeting the necessary KPIs. This individual will be expected to lead by our Core Values and be committed to delivering on our Patient Promise.
Responsibilities
Serve as the subject matter expert for all fulfillment pharmacy functions:
- Maintain high level quality assurance for the automated dispensing equipment
- Maintain accuracy and efficiency of order fulfillment along the conveyor
- Oversee packaging orders to be shipped to patients
- Monitoring the host administrator terminal to ensure all orders are submitted correctly to Fulfillment
- Expert on a variety of pharmacy systems
- Responsible for employee performance management activities such as 1:1s, coaching forms and corrective action
- Leading the workforce optimization of the Fulfillment pharmacy
- Managing Pharmacy Technician schedules and staffing needs
- In charge of meeting pharmacy KPIs
- Leading accountability for meeting daily pharmacy goals to make certain timely delivery to patients
- Perform and review quality audits and reviews
- Training and developing Pharmacy Technicians
- Demonstrates superior written and verbal skills to communicate with internal leaders to resolve patient issues
- Drives impactful culture through leading by the Core Values in daily work to deliver on our Patient Promise
- Other duties as assigned
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Experience
- At least two years of current experience in a Pharmacy Technician role with a high volume pharmacy
- Demonstrated supervisory/leadership abilities
Skills & Abilities
- Strong attention to detail and accuracy
- Documented leadership abilities
- Strong prioritization and organizational skills
- Experienced in a high volume pharmacy environment
- Ability to use multiple software programs to fulfill medication orders
- Maintain a high degree of confidentiality
- Passion to help people and enrich their lives
- Ability to stand without assistance for an entire shift is required.
Physical/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.
Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
