Welcome to Clearway Health - At Clearway Health, we’ve been recognized as a Great Place to Work® for three years in a row—and we’re just getting started. We’re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day. If you’re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you’ll fit right in. If you’re looking for a role where you can truly make an impact, keep reading below!
Position Summary
The Manager of Inside Sales at Clearway Health is responsible for leading the inside sales function, developing top-of-funnel strategy and driving pipeline generation to support Clearway Health’s growth objectives. This role leads Inside Sales Specialists and is accountable for building a scalable, data-driven prospecting engine that accelerates
pipeline velocity and enables new business acquisition.
Working in close partnership with Client Development leadership, the Manager of Inside Sales sets the direction for outbound strategy, defines target market approaches and ensures consistent execution against pipeline goals. You’ll blend strategic planning with hands-on leadership, coaching team members to excel in prospecting, relationship building and early-stage sales engagement.
In this role, you will bring your expertise to leverage market insights, performance analytics and a deep understanding of the hospital and health system landscape to refine outreach strategies, optimize lead conversion rates and strengthen engagement with hospital and health system decision-makers. You will foster a high-performance culture, ensuring your team members deliver measurable impact, deliver on commercial growth objectives and transform specialty pharmacy.
Essential Responsibilities/Duties
- Develop and execute the inside sales strategy to drive top-of-funnel growth and support annual revenue targets
- Establish pipeline generation goals and performance benchmarks aligned with organizational objectives
- Analyze market trends, competitive dynamics and buyer behavior to continuously refine prospecting approaches
- Partner with Client Development leadership to align inside sales efforts with broader go-to-market and territory strategies
- Directly manage and coach Inside Sales Specialists, providing ongoing feedback, mentorship and professional development
- Build a high-performing, metrics-driven culture focused on accountability, continuous improvement and results
- Support hiring, onboarding, and training of inside sales team members
- Lead regular pipeline reviews, performance check-ins, and skill development sessions
- Oversee outbound prospecting efforts, including call and email strategies, to ensure consistent pipeline creation
- Ensure the team generates and maintains a qualified pipeline exceeding 3–5x annual sales targets
- Monitor pipeline health and conversion rates, implementing improvements as needed
- Provide guidance on engaging executive-level stakeholders and navigating complex health system structures
- Partner closely with Client Development Executives to ensure seamless handoff of qualified opportunities
- Collaborate on account strategies, client presentations and early-stage deal positioning
- Align with marketing on campaign effectiveness, messaging and lead generation initiatives
- Coordinate with internal stakeholders to ensure timely follow-up and progression of opportunities
- Own and optimize the use of CRM systems (Salesforce) to ensure accurate tracking, reporting and forecasting
- Develop dashboards and reporting frameworks to measure team performance and pipeline effectiveness
- Use data-driven insights to improve outreach messaging and engagement tactics
- Ensure adherence to processes that enhance effectiveness and visibility across the organization
Education & Experience
- A bachelor's degree from a four-year college or university.
- 5+ years of inside sales or business development experience
- 2–3 years of leadership or team management experience
- Demonstrated success in building and scaling pipeline generation efforts
- Experience engaging hospital and health system executives
- Excellent communication and interpersonal skills, with the ability to present data and recommendations effectively.
Knowledge & Skills
- Strong leadership and coaching abilities, with a track record of developing high performing teams
- Deep understanding of consultative selling methodologies and early-stage sales engagement
- Excellent communication and executive presence, with the ability to influence senior stakeholders
- Proficiency in Salesforce, LinkedIn Sales Navigator and sales analytics tools
- Strong analytical mindset with the ability to translate data into actionable strategy
- Experience in hospital and health system sales
- Familiarity with specialty pharmacy, health system strategy and the 340B Program preferred
- Ability to balance strategic planning with operational execution in a fast-paced environment
- High level of initiative, accountability and adaptability in a growth-stage organization
- Confidence, high energy, and self-motivation, demonstrating leadership skills and an innate ability to work harmoniously in a team
Special Working Conditions (On-call, Travel, Shift, Coverage)
- Travel will average 5-10% of the time, with opportunity for internal, in-person meetings or potential client or conference travel
This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $120,000 - $150,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
