Description
Who is USP?
The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
Brief Job Overview
The Department Program Coordinator is a hands-on, execution-focused role that provides operational, administrative, and process support to the Biologics department as a whole (not to an individual executive). This role combines elements of department-level executive assistance, administrative coordination, systems and content management, and ongoing process tracking.
Beyond execution, this role requires analytical awareness and systems thinking. The incumbent is expected to continuously observe how work, information, and processes flow across the department; identify friction points, inefficiencies, or risks; and raise these observations during regular check-ins and operational discussions. While initial changes will be implemented with guidance and approval, the role is expected to mature over time into one with increased autonomy in refining and maintaining department operations.
How will YOU create impact here at USP?
As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.
Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.
The Program Coordinator Has The Following Responsibilities
Department Operations & Administrative Support:
- Shared administrative and operational support across the Biologics department.
- Calendar, meeting, agenda, documentation, and communication support.
Process Tracking & Operational Management
- Ongoing management of defined processes and workflow tools.
- Monitoring operational data and surfacing risks or issues.
Systems, Content, & SharePoint Management
- Maintain and organize SharePoint sites and shared repositories.
Operational Analysis & Continuous Improvement
- Identify inefficiencies and improvement opportunities.
- Support implementation and documentation of approved improvements.
Collaboration & Stakeholder Support
- Coordinate across internal stakeholders and support department operations.
Who is USP Looking For?
The Successful Candidate Will Have a Demonstrated Understanding Of Our Mission, Commitment To Excellence Through Inclusive And Equitable Behaviors And Practices, Ability To Quickly Build Credibility With Stakeholders, Along With The Following Competencies And Experience
- Bachelor’s degree or equivalent experience.
- Minimum of three (3) years of directly relevant experience 3+ years in coordinator, operations, or administrative roles.
- Experience supporting a diverse team with remote members.
- Strong writer and communicator.
- Strong organizational and analytical skills.
Additional Desired Preferences
- Strong administrative support skills.
- Demonstrates effective time management and prioritization skills.
- Comfortable working with internal and external stakeholders.
- Demonstrated ability to support implementation of multiple projects in a timely manner.
- Analytical & observant.
- Process-minded.
- Improvement-oriented.
- Execution-focused.
Supervisory Responsibilities
None, this is an individual contributor role.
Benefits
USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
Compensation
Base Salary Range: USD $85,000 – 94,600 annually.
Target Annual Bonus: % Varies based on level of role.
Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.
Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Category Administrative
Job Type Full-Time
