AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
The Senior Director of Pharmacy Operations provides enterprise leadership and operational oversight for managed pharmacy services supporting complex, high-acuity, and vulnerable patient populations. This role will be responsible for the execution, performance, and scalability of multi-site pharmacy operations across regulated care settings.
The Senior Director translates organizational strategy into reliable operating models, ensuring clinical quality, regulatory compliance, operational excellence, and financial sustainability. This role leads leaders, partners cross-functionally, and supports growth through new service models, partnerships, and market expansion.
Responsibilities
- Provide senior leadership oversight of pharmacy operations delivering services to complex patient populations, including long-term care, value-based care, institutional, and delegated pharmacy models.
- Execute standardized operating models across managed pharmacy services to ensure consistency, reliability, and scalability.
- Establish and monitor KPIs related to safety, quality, turnaround time, productivity, service levels, and patient outcomes.
- Ensure compliance with federal and state pharmacy laws, Board of Pharmacy regulations, accreditation standards, and payer requirements.
- Lead and develop pharmacy and operations leaders, including Pharmacy Managers and support staff.
- Collaborate with executive leadership, clinical teams, IT, finance, and compliance partners.
- Support operational readiness for new services, partnerships, and market expansions.
- Build trusted partnership with managed pharmacy services partners at the clinic and leadership level, supporting account management with the continued growth and collaboration.
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.
Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
- PharmD or RPH required. Active, unrestricted Registered Pharmacist (RPh) license required.
- Multi-state licensure preferred.
Experience
- Minimum 8–12 years of progressive pharmacy or healthcare operations leadership experience with multi-site oversight.
- Demonstrated experience leading multi-site, regulated pharmacy operations serving complex or high-acuity patient populations.
- Experience with managed pharmacy services, delegated arrangements, MSOs, joint ventures, or health system partnerships strongly preferred.
- Proven success operating in growth-oriented, highly regulated, and performance-driven environments.
Skills & Abilities
- Proven track record in pharmacy operations process development, building efficient and high performing teams
- Deep knowledge of pharmacy operations, compliance, and managed service models.
- Demonstrated success establishing partnerships with provider organizations (home health, primary care, specialty care, IDNs, or MSOs).
- Knowledge of pharmacy services, medication management programs, or healthcare technology solutions strongly preferred.
Travel
Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
