Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.
With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.
Job Title: Presales Support
Location: Bintan, Indonesia
Direct Manager: Operations Manager
Responsibilities:
- Provide administrative and operational support to Business Development Managers (BDMs)
- Assist in preparing, creating, and issuing quotations to customers
- Follow up on submitted quotations and update status accordingly
- Maintain CRM hygiene by ensuring accurate and timely data entry
- Assist BDMs in capturing and updating daily sales activities in Reddot CRM
- Coordinate internally with relevant departments to gather information required for quotations
- Track quotation progress and support BDMs in meeting response timelines
- Maintain organized records of quotations, customer communications, and supporting documents
- Support sales-related documentation and reporting as required
The Ideal Candidate Would Possess:
- Diploma or Bachelor's Degree in Business Administration, Engineering, or related fields
- Minimum 1 (one) year of experience in sales support, pre-sales, or administrative role. Fresh graduates with relevant internship experience may be considered.
- Fluent in English; additional language skills are an advantage
- Proficient in Microsoft Excel, Word, and PowerPoint
- Experience using CRM systems (Reddot CRM or similar) is an advantage
- Good understanding of quotation processes and sales support activities
- Strong attention to detail and good data management skills
- Good communication and coordination skills
- Able to multitask and manage follow-ups effectively
- Proactive, organized, and able to work in a fast-paced environment
