Want to build a brighter, bolder future and cultivate your career?
Join Ecolab’s team and help create a world in which we all thrive. Join Ecolab’s sales team as a
Corporate Account Administrative Assistant in the
Irving, TX area. Within our industry-leading Specialty division, this sales support opportunity will play a key role in supporting two corporate account managers. This position is responsible for managing and prioritizing requests from these associates and ensures all necessary reporting, correspondence, and requests are completed in a timely, accurate, and professional manner. As a critical role for the business, this position expeditiously and effectively resolves the issues and concerns of large, multi-unit corporate account customers.
How You’ll Make An Impact
- Maintain key relationships with customers and internal departments to build knowledge and understanding of customer needs and expectations
- Process and schedule new opening orders, mass product orders, and recurring monthly/annual billings for digital products.
- Create, update, and maintain pricing contracts utilizing our Contract Management System
- Maintain 3rd party customer catalog portals, ensuring pricing is updated when Finance communicates pricing changes.
- Communicate with executive-level customers on behalf of the corporate account manager as needed.
- Assist internal departments with research into customer issues (e.g., invoice discrepancies, work order analysis, reporting) and follow up on and/or resolve customer questions including product, credit, pricing, and distribution and service concerns
- Process legal contracts via AdobeSign by obtaining and reviewing financial data, ensuring details match the contract, and requesting signatures. Filing executed contracts appropriately and in a timely manner.
- Establish accurate customer master data (e.g., contract alignment, discounts, special delivery instructions, billing preferences, contact information, change of ownership, new account requests, ordering exceptions, status) and make change requests through the appropriate avenues
- Utilize our SaaS website to enter customer information and create the required records for order placement of our digital projects.
- Run monthly reports on a rotating basis
- Provide back-up support to other members of the administrative team in the region as requested by the direct supervisor
- Ad hoc reports and projects as requested by the direct supervisor
Position Details
- Location: Irving, TX
- Shift: Monday-Friday 8am-5pm with availability for overtime
- This is a hybrid role requiring 3 days in office and 2 days remote
What Is Unique About This Role
- You’ll support senior leadership in a fast-paced, high-impact environment
- You’ll be a trusted partner in both day-to-day operations and strategic initiatives
Minimum Qualifications
- High School Diploma or GED
- Advanced proficiency specifically in Microsoft Excel (VLOOKUP, pivot tables, filters, concatenate, etc.)
- 3 years of sales support experience
- Intermediate proficiency with the Microsoft Office Suite (Word, PowerPoint, Outlook)
- No Immigration Sponsorship available for this opportunity
- Excellent verbal and written communication skills, with a strong customer service focus
Preferred Qualifications
- Bachelor’s degree
- Experience successfully managing multiple competing priorities to meet deadlines
- Organizational skills and attention to detail
- Experience in anticipating needs, being resourceful, and using sound judgment and tact
- Critical thinking, analytical, and problem-solving skills
- Learning agility; Experience quickly gaining knowledge of organizational operations, procedures, and staff
- Experience working independently, as well as collaborating in a team environment
- Reliability, flexibility, and approachability
- Process-oriented, adaptable, reliable, flexible, and approachable
What’s in it For You: - Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
- The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
About Ecolab
At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
Annual Or Hourly Compensation Range
The pay range for this position is $57,800.00 - $86,800.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans With Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Nuestro compromiso con una cultura de inclusión y pertenencia
Ecolab está comprometido con el trato justo e igualitario de todas las personas colaboradoras y postulantes, y con la promoción de los principios de igualdad de oportunidades en el empleo. Reclutaremos, contrataremos, promoveremos, transferiremos y brindaremos oportunidades de desarrollo con base en las calificaciones individuales y el desempeño laboral, en todos los aspectos relacionados con el empleo, la compensación, los beneficios, las condiciones laborales y las oportunidades de crecimiento. Ecolab no discriminará a ninguna persona colaboradora ni postulante por motivos de raza, religión, color, credo, nacionalidad, estado de ciudadanía, sexo, orientación sexual, identidad y expresión de género, información genética, estado civil, edad o discapacidad.
