Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary
Drive product design and delivery for anesthesia billing workflows within athenaCollector. As Product Manager you will define the roadmap, prioritize work with data and customer insight, and partner with engineering, UX, analytics, and client-facing teams to deliver high-quality features that improve revenue capture and practice efficiency. This hybrid role is based in Boston, MA with an in‑office expectation of one day per week and reports to Product leadership.
About the Team
You’ll join a cross-functional revenue cycle team focused on modernizing core medical billing workflows used by athenaCollector clients. The team combines product, engineering, UX, and analytics to simplify complex billing processes, reduce administrative burden, and increase accurate, timely reimbursement for provider practices.
Essential Job Responsibilities
- Own the product backlog for anesthesia billing workflows: define epics, write user stories, and prioritize work to deliver measurable outcomes.
- Drive backlog allocation and make trade-off decisions between scope, schedule, and outcomes with a strong focus on customer impact.
- Partner with engineering, UX, analytics, product operations, and client-facing teams to scope, ship, and roll out features.
- Represent the customer for your product area—understand end-to-end user journeys, pain points, and success criteria.
- Use user research, market insight, and data to identify opportunities, validate solutions, and shape the product vision.
- Define and track metrics and success criteria to measure adoption, revenue capture, and operational efficiency improvements.
- Communicate product decisions and status to stakeholders and product leadership; prepare concise updates for technical and non-technical audiences.
- Support go-to-market activities, adoption plans, and post-launch optimization in partnership with product operations and client success.
- Advocate for product design that minimizes manual work and cognitive load for billing staff and clinicians.
- Integrate AI-assisted tooling where it drives practical value (e.g., automated coding suggestions, anomaly detection in billing data, or intelligent triage); pilot use cases, validate outputs, and measure impact on accuracy and developer/clinician efficiency.
Additional Responsibilities
- Contribute to cross-team initiatives that scale best practices across billing domains.
- Participate in stakeholder forums to gather feedback, align priorities, and share learnings.
- Help evolve product management practices and improve delivery processes within the team.
Expected Education & Experience
- Bachelor’s degree or equivalent combination of education and experience.
- 5+ years of professional experience with 2–4 years in product management or a related cross-functional role.
- Experience delivering products to market and working in Agile development environments.
- Familiarity with healthcare revenue cycle concepts or health IT is preferred.
- Strong analytical skills and experience using data to inform prioritization and measure outcomes.
- Excellent written and verbal communication skills; proven ability to influence stakeholders without direct authority.
- Comfortable balancing strategic vision with detailed execution and eager to iterate based on results.
Work Mode & Location
- Hybrid — Boston, MA (expected one day per week in office).
- This role partners closely with distributed teams and cross-functional stakeholders.
Expected Compensation
$121,000 - $207,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
