Do you want to join an organization that invests in you as a Supervisor Contract Administration? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary And Qualifications
The Supervisor Contract Administration oversees the day-to-day operations pertaining to the Contract Analysts and Administrators and all pricing/eligibility/administration processes. They will support department Manager with daily supervision to ensure administration of HealthTrust national contracts, Strategic Sourcing (S2), Custom and Local contracts. Assures measurement of SLAs, HR responsibilities for Contract Analysts and Administrators including training, and reporting as needed by management. This position must be a working supervisor who is responsible for supervising a team and also working contract administration projects.
What you will do in this role includes:
Oversees Contract Analysts and Contract Administrators and works directly with internal teams (Negotiators, Portfolio Managers, Finance, GPO Operations), supports other departmental processes, such as legal contracting and managing distributor relationships. Supervisor will contribute to the development of new systems, processes, reporting capabilities and training support of new analysts as needed by department/business. This position entails collaborating with external and internal customers to improve processes and systems and ensure customer confidence and confidentiality. Decisions made regarding the contracted data have direct impact on HealthTrust and member performance including; member compliance, member contract associations and visibility, customer service issue volume, spend and financial analytics, member purchase order and invoice accuracy
Day to Day Business responsibilities
- Supports Sr Manager of Contract Administration and helps direct Contracts Analysts and Contract Administrators
- Consults on contract administration needs directly with members, account management, and sourcing teams
- Monitor daily workflow progress by reviewing tracking log activity, providing reports to manager and recommending actions
- Monitor contract administration volume per administrator, balance work and audit results for accuracy
- Responsible for escalated problem determination, problem resolution activities including troubleshooting and provides management reports and root cause analysis.
- Lead project team meetings; work with internal customers and team to document, report and manage risks, issues and operational changes.
- Identify and provide training opportunities related to information systems and processes and continuing education; mentor personnel in junior positions
- Individual/Group contract administration training of sourcing managers and directors
- Manage the training of new contract analysts and create and disseminate training material to internal and external departments
- Mentor analyst via inclusion in strategic business operations, preparation and facilitation of team meetings and one-on-one guidance resolving escalated issues
- Evaluate vendor files by analyzing, researching and correcting the information and making a determination on how the file should be processed to load into the information systems
- Responsible for item integrity in large database of medical/surgical items (IMS) and pharmaceutical products (Genesis and IPC), Price and Eligibility Management (PEM). Must perform research; analyze differences between items, and identify which items constitute new entries for database.
- Responsible for processing contract amendments and DocuSign and for reviewing contract amendment language and determining whether current contract terms and conditions are affected and working with contract manager to resolve.
- Provide guidance to sourcing regarding vendor mergers and reorganizations impact to systems and contract maintenance requirements.
- Manage the grouping of current HealthTrust COIDs within the Item Management System to direct, change, and create new lines of visibility to contracted pricing
- Manage the onboarding of new members by associating them to their applicable contracts and contract specific pricing (custom agreements)
- Work load management and work assignment to teams
- Helps implement and support project requirements by assisting in identifying project milestones, phases, and elements; forming project team if applicable as well as all testing
HR responsibilities for Contract Analysts and Contract Administrators include:
- Coordination with Sr. Manager of Contract Administration for HR performance reviews
- One-on-one coaching with Contract Analysts and Contract Administrators, taking additional inputs from the Sr. Manager of Contract Administration
- Scheduling and PTO approvals, coordination of team building events
- Timesheets for contractors
- KRONO’s approvals where applicable
- Escalation of team needs
- Conflict management and resolution
What qualifications you will need:
- Bachelor’s Degree is strongly preferred
- Work Experience may be substituted for college degree
- 3-7 years’ work experience as a master data, business or financial analyst
- Must have experience in data querying and reporting
- Experience in data analysis in healthcare industry preferred
- Exposure and familiarity with multiple technology platforms a plus
- Prior experience managing a team preferred.
Benefits
HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn More About Employee Benefits
Note: Eligibility for benefits may vary by location.
In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Supervisor Contract Administration opening. Qualified candidates will be contacted for interviews.
Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
