This is a true
general management role with full responsibility for operating, growing, and scaling an outpatient specialty pharmacy business inside leading health systems.
What You’ll Do
- Own day‑to‑day operations and P&L performance across hospital partners
- Identify, underwrite, and execute growth initiatives (from analysis → implementation)
- Lead teams embedded in specialty clinics (Oncology, Transplant, MS, Pediatrics, and more)
- Translate strategy into execution across clinical, pharmacy, and administrative stakeholders
- Balance mission and margin—delivering exceptional patient outcomes with strong economics
Why this role
- Stop advising. Start running the business
- Real ownership, real accountability, real impact
- Build something that directly improves patient access to life‑saving therapies
If you’ve spent your career
analyzing, advising, or investing—and now want to
operate, this role was built for you.
Key Responsibilities
- Proactively identify strategic growth initiatives and drive their implementation by conducting opportunity analyses, pitching to health system executives, and developing resourcing plans
- Lead site operations at health system partners including overseeing management of in-clinic pharmacy liaison team
- Meet or exceed both internal and external financial, operational, and patient outcome & satisfaction targets
- P&L ownership for financial results of health system partner sites
- Work cross-functionally with Shields functional leadership to optimize processes and drive operational improvements
- Collaborate and own relationships with health system stakeholders including clinic, pharmacy, and executive leadership up to Vice President level
- Responsible for developing and executing on account management plan at health system partners
- Leadership & day-to-day performance management and accountability to all dedicated staff supporting health system partners
- Coach and develop teams to ensure strong, ready-now talent pipeline for key positions
- Host social events onsite with teams to build comradery and culture
- Instill Shields patient-focused culture and ecosystem of teamwork, collaboration, and kindness
- Provide performance updates to Shields executive team
- Serve as a leader and coordinator in enabling the growth of new and existing specialty pharmacy programs, through high-profile ownership of strategic and operating initiatives
- Identify trends, resolves problems; and lead the development of new processes and initiatives to continuously improve the pharmacy's integration with prescribing clinics to ensure the best patient service;
- Serves as a subject matter expert and advisor to hospital partner executive teams on the continued growth of the specialty pharmacy program
- Constructs robust analyses and builds compelling materials to pitch innovative growth initiatives to hospital partner executives
- Accountable for taking growth initiatives from nascency to operational viability, while ensuring measurable impact to program growth and profitability
- Facilitate effective communication between the pharmacy, pharmacy liaisons (who will be located in the hospital's clinics), Shields PSC, and clinical areas throughout the hospital;
- Ensures best-in-class patient care is delivered to all patients, and proactively steps in to serve in any capacity;
- Communicate and collaborate with Shields corporate resources to effectively leverage respective subject matter expertise to ensure expectations are consistently exceeded
- Collaborate with pharmacy team to evaluate their pharmacy work flows and processes to advise on quality and operational improvement initiatives to maximize performance
- Manage, organize, and update relevant data using database applications;
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
Experience/Requirements:
- Bachelor’s Degree (MBA or other advanced degree preferred) or a minimum of 7+ years of relevant work experience and demonstrated success leading teams
- Management consulting, PE, investment banking or similar experience preferred
- Demonstrated interest (and success) leading and developing high-performing teams
- Genuine interest in coaching, developing, and growing talented individuals into future leaders
- Entrepreneurial attitude – willingness to roll up his/her sleeves and work alongside the team to make things happen quickly
- Analytically oriented; makes and defends decisions based on data
- Interested in P&L ownership and large team leadership, while being energized by meeting or exceeding stretch financial targets and operational KPIs
- Maniacal attention to detail, highly proficient with technology, and strategic communicator
- Experience in process development, process mapping, process improvement, hospital, or pharmacy operations preferred
- Experience summarizing and presenting operating results in formal Management, senior executives or Board of Director settings, preferably in consulting, investment banking, private equity, or venture-backed environments highly preferred
- Strong Excel and PowerPoint skills, including financial modeling and data visualization
- Capable of operating with limited direct oversight.
- Ability to build collaborative and meaningful relationships across multiple and diverse stakeholders.
An employee in this position can expect a salary rate between $170,000 and $195,000 plus competitive performance bonus, pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
