Are you interested in harnessing technology and AI to transform healthcare?
At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most: patient care.
We’re on a mission to simplify the business side of healthcare—and we know that mission takes people from all backgrounds and experiences. Whether you’re early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference.
About the Role
The Manager, Technical Implementations is a strategic and hands-on leader responsible for delivering complex, enterprise-scale customer migrations and integrations onto XiFin’s cloud platform. This role combines deep technical expertise, customer-facing leadership, and forward-looking innovation to ensure seamless, scalable, and efficient go-lives.
You will lead a team of Interface Business Analysts while personally owning the technical architecture and execution of large, multi-entity, highly integrated healthcare implementations. You will also drive the evolution of AI-enabled processes that reduce manual effort, automate data validation, and materially accelerate implementation velocity.
This leader serves as:
- The customer-facing technical authority on XiFin APIs and integration architecture
- A cross-functional partner to Product and Engineering in advancing automation and AI-driven onboarding
- A technical advisor to Sales during enterprise pursuits
- A strategic driver of implementation standardization and scalability
This is an onsite position located at either our Charleston, SC or San Diego, CA office.
How you will make an impact:
Enterprise Implementation Leadership
- Lead and deliver complex, enterprise-scale implementations involving multiple interfaces, business units, and high transaction volumes.
- Architect integration strategies leveraging Web Services, HL7, flat files, and RESTful APIs.
- Ensure scalable, repeatable implementation models that reduce variability and increase predictability.
- Act as executive escalation point for high-impact integration issues.
AI & Intelligent Process Ownership
- Own the technical strategy and deployment of AI-driven implementation processes that automate data validation, interface testing, and reconciliation.
- Identify and operationalize automation opportunities that reduce implementation cycle time and improve data integrity.
- Partner with Product and Engineering to pilot and scale machine learning–enabled workflow enhancements.
- Establish measurable KPIs around go-live velocity, defect reduction, and automation adoption.
Customer-Facing API & Technical Leadership
- Serve as the primary technical expert on XiFin APIs and integration frameworks.
- Guide customers through API authentication models, data payload design, performance considerations, and interoperability best practices.
- Lead architectural discussions with customer IT leadership and executive stakeholders.
- Translate complex technical architecture into clear business value.
Sales & Pre-Sales Partnership
- Partner with Sales during enterprise pursuits to provide technical credibility and architectural guidance.
- Participate in discovery sessions to assess integration complexity and define technical scope.
- Answer prospective customer questions regarding XiFin’s technology stack, scalability, security, and interoperability.
- Support deal closure by ensuring accurate technical positioning and implementation confidence.
People Leadership & Organizational Development
- Lead, mentor, and elevate a high-performing team of Interface Business Analysts, responsible for the hiring, training and professional development of the team.
Must be able to travel domestically up to 20% of the time.
What you will bring to the team:
We’re looking for someone with executive presence and confidence engaging CIOs, CTOs, and senior operational leaders. You might be a great fit if you:
- A systems-thinking mindset focused on scalability and automation
- The ability to balance strategic innovation with disciplined delivery
- Strong cross-functional collaboration skills
- A passion for transforming healthcare operations through technology
Skills and experience you have:
You don’t need to check every box. We will consider a combination of education and experience, including:
- BA/BS in Business, Computer Science, Healthcare IT/Mgt, or equivalent experience
- 7+ years progressive experience in healthcare billing, SaaS implementations, or healthcare IT
- Demonstrated expertise in Web Services, RESTful APIs, HL7, and enterprise integration models
- Strong SQL capabilities (query design, data analysis, stored procedures)
- Experience leading technical teams in customer-facing environments
- Demonstrated ability to manage complex, high-volume enterprise implementations
Why XiFin?
We’re more than just a healthcare technology company—we’re a team that cares about people.
Here’s a glimpse at what we offer:
- Comprehensive health benefits including medical, dental, vision, and telehealth
- 401(k) with company match and personalized financial coaching to support your financial future
- Health Savings Account (HSA) with company contributions
- Wellness incentives that reward your preventative healthcare activities
- Tuition assistance to support your education and growth
- Flexible time off and company-paid holidays
- Social and fun events to build community at our locations!
Pay Transparency
At XiFin, we believe in pay transparency and fairness. The expected annual salary range for this role is $92,500 to $159,850, based on your experience, skills, and geographic location.
Final compensation will be determined during the selection process and may vary accordingly.
Accessibility & Accommodations
We’re committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2900.
Equal Opportunity Employer
XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.
Ready to apply?
We’d love to hear from you—even if you’re not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Let's build something meaningful together.
