Job Description
Essential Duties & Responsibilities
Shift Operations, Inventory & Quality Control (High Time / High Priority)
- Execute and oversee second‑shift warehouse operations including receiving, put‑away, picking, packing, shipping, and dock activities.
- Manage labor assignments, equipment usage, and workflow to meet shift‑level service, productivity, and throughput targets.
- Ensure accurate inventory transactions through cycle counts, lot control, and timely resolution of discrepancies.
- Enforce proper product handling, documentation, and identification in alignment with GMP/GDP and quality requirements.
- Monitor shift KPIs (productivity, accuracy, service levels) and take immediate corrective action when performance deviates.
- Maintain a clean, organized, audit‑ready work environment with safe, functional equipment and compliant work areas.
- Troubleshoot operational issues in real time and escalate risks that may impact service, safety, or compliance.
- Ensure accurate and complete shift handoff communication to support continuity across shifts.
Shift Team Leadership (High Time / High Priority)
- Supervise, schedule, train, and coach second‑shift warehouse associates to meet productivity, quality, and safety expectations.
- Maintain strong floor presence to guide daily work, reinforce standards, and support associate problem‑solving.
- Foster a positive, inclusive work environment that promotes teamwork, accountability, and continuous improvement.
- Conduct performance discussions, administer corrective actions when necessary, and support employee development.
- Ensure compliance with company policies, HR practices, and EEOC requirements.
- Support hiring, onboarding, and cross‑training to maintain a flexible and capable shift workforce.
Shift Compliance & Safety (Medium Time / High Priority)
- Enforce compliance with FDA, DSCSA, GMP/GDP, OSHA, and State Board requirements through consistent execution of SOPs.
- Maintain audit‑ready shift operations with accurate documentation, secure product handling, and adherence to facility protocols.
- Support site leadership during regulatory inspections by ensuring shift records and processes are compliant and complete.
- Uphold safety standards, conduct routine safety checks, and ensure timely reporting and resolution of hazards or incidents.
- Coordinate with maintenance teams to report and address equipment or facility issues impacting shift operations.
Shift Communication & Coordination (Low-Medium Time / Medium Priority)
- Communicate with Customer Service, Transportation, Quality, and Supply Chain teams to resolve shift‑level service or inventory issues.
- Escalate operational gaps, customer concerns, or workflow bottlenecks to site leadership as needed.
- Execute new processes, system updates, and operational changes introduced by site leadership.
- Provide frontline feedback to help refine SOPs, improve efficiency, and reduce errors.
- Support site leadership during regulatory inspections by ensuring second‑shift records and processes are complete and compliant.
Labor and Resource Management (Low Time / Medium Priority)
- Manage labor hours, overtime, and equipment utilization to support cost‑effective second‑shift operations.
- Identify opportunities to reduce waste and improve productivity within the shift.
Knowledge & Skills
- Proficient in Word, Excel, and Outlook; advanced Excel skills preferred
- Relevant warehouse management systems experience (i.e. Oracle EBS)
- Strong frontline leadership skills, with the ability to motivate, direct, and support associates during active operations
- Effective verbal and written communication skills, including clear shift handoffs and escalation of issues
- Ability to learn quickly, apply standard operating procedures consistently, and adapt to changing priorities
- Solid problem-solving skills with the judgment to know when to resolve issues independently versus when to escalate
- Positive, hands-on leadership style that promotes teamwork, accountability, and safe work practices
Minimum Qualifications, Education & Experience
- Must be at least 18 years of age
- High School Diploma required
- Bachelor’s degree from an accredited college or university preferred
- Minimum 5 years of relevant warehouse experience (including 2+ years of previous supervisory experience), or equivalent combination of education and experience
- Must have experience with ERP system, Oracle preferred
Work Environment
- The role is a fully on-site position based in a warehouse/office setting, requiring frequent data entry and telephone use.
- Must be able to work safely around heavy equipment in a fast-paced environment.
- Must be able to occasionally move and lift objects of up to 25 pounds
- Typically requires travel less than 5% of the time
About Us
ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.
With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.
We're Ready To Bring You Consistent Quality, Innovation, And Value In More Areas Than Ever. Our Focus Allows Us To Bring You
- Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
- The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
- IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
- Significant US IV solutions manufacturing and supply capabilities.
ICU Medical EEO Statement
ICU Medical is committed to being an Equal Opportunity Employer. We ensure that all qualified applicants receive fair consideration for employment regardless of race, color, nationality or national origin, ethnicity, sex, gender, religion or belief, marital or civil partnership status, sexual orientation, pregnancy or maternity, age, disability, or protected veteran status.
If you are an individual with a disability and need reasonable accommodation to participate in the employment selection process, please contact us at humanresources@icumed.com. We are committed to providing equal access and opportunities for all candidates.
ICU Medical EEO Policy Statement
Know Your Rights: Workplace Discrimination is Illegal Poster
ICU Medical CCPA Notice to Job Applicants
