The Client Executive plays a key role in ensuring our Digital Incentives and
Rebates clients’ contracts are evaluated and entered into our systems, as well as
client contacts gain access to our portals. This role ensures IO’s are set up
accurately, additional information is reviewed, and timelines are met. You’ll
partner across internal and external teams to deliver results with precision,
efficiency, and a strong client-first mindset.
Primary Accountabilities:
Intake and process all new digital campaigns and client information to ensure it follows the appropriate workflow process.
Review and collaborate with internal departments to verify accuracy of billing and supporting documentation as required
Work with Account Managers and Sales Team to request and update information needed to complete I/O (insertion order) process and offer set- up process.
Compile and maintain client specific trackers
Create new billing agreements in the ECON for all campaigns
Enter Rebates contracts into the Rebates App
Coordinate with sales and operations to analyze pending credits and resolve issues
Confirm billing portal is updated and clients are invoiced properly.
Research inconsistencies and client questions related to billing
Escalate discrepancies proactively
Support and reconcile invoicing inquiries across Incentives, Rebates and Media
Setup access into our platforms as requested
Required Qualifications:
High School Diploma required. Bachelor’s degree preferred.
Intermediate knowledge of Microsoft Outlook, Excel, Word, and
PowerPoint.
Working knowledge of Salesforce.com and SharePoint a plus.
Ability to meet deadlines and manage multiple day-to-day tasks and ongoing projects by effectively prioritizing.
Demonstrated ability to communicate effectively, professionally, and with tact and discretion.
Individual Competencies:
Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
Establish Focus: The ability to develop and communicate goals in support of the business; mission.
Collaboration: Works collaboratively with others to achieve group goals and objectives.
Effective Execution:Translates broad conceptual understanding of the company’s strategy into a tactical plan of how it will happen including who will take on which tasks in what sequence, how long those tasks will take, how much the tasks cost, and how each task affects subsequent activities.
Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
Analytical & Critical Thinking:Ability to tackle a problem by using a logical, systematic, sequential approach.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus
Safety:
As an Inmar Associate, you:
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information to achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
We are an Equal Opportunity Employer, including disability/vets.
Recruitment Fraud Notice:Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in ourfull notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.
